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Pampered Chef: Sales I want to cheer but vomit LOL

  1. Porchechef

    Porchechef Member

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    GOSH! Last night I was closing a show for this host that was held last saturday- I asked her if she had any more outside orders for her show. It was around $450. She didn't have any. So I went ahead and closed the show. About an hour later, she called and said she had one more person order $500 of products!!!!! I was like uhm- I closed the show! I had to create another show but if this was over $1,000- it wouldn't show that it was a $1,000 show! It was 954 something in total.

    I am excited that I had this much but was like ugh at the same time. I DID call HO and asked if could add (didn't hurt to try!) and of course I got a No.

    Has this ever happened to you?? I am going to have to contact the customer and have her book a show! :).

    :chef:
     
    Oct 9, 2009
    #1
  2. ChefPaulaB

    ChefPaulaB Veteran Member

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    Wow, no that's never happened to me before, but it really wasn't your fault. You had given her almost a week and you talked to her before you closed and she said she was done, there isn't anything else you could do. And this way she gets the benefits from 2 shows, you did show that the second show was booked off of her right? so she could get the past host benefit and the host benefit for the second show... She's still going to get a lot, so don't feel bad, be happy! :balloon: Oh, wait, you couldn't do that because you had already closed the first show... oh well, she still gets 2 host specials...
     
    Oct 9, 2009
    #2
  3. wadesgirl

    wadesgirl Legend Member Gold Member

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    Yes but not with that big of an order! I had a host who was so pissed that no one came to her party that she closed the next day. Two days later she called with about $75 in orders asking if she could add them to her show. Um, no! I tried to encourage her to keep it open a couple days rather than closing right away but she didn't want to.
     
    Oct 9, 2009
    #3
  4. chefsteph07

    chefsteph07 Legacy Member

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    Just last month I closed a party that was at a little over $600, she called me a week later and told me that a bunch of her coworkers gave her $200 in orders!!! :eek: We just submitted it as a catalog show and she got another host special...But that does stink!!
     
    Oct 9, 2009
    #4
  5. Sheila

    Sheila Legend Member Gold Member

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    Awe, good news for YOU, not so much for her! I hope she was happy to get another monthly host special since she couldn't get all the benefits of the $900 show. :(
     
    Oct 9, 2009
    #5
  6. raebates

    raebates Legend Member Staff Member

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    Yes, but not with an order that large. Don't feel bad. Once you've done the closing with the host, it's closed.
     
    Oct 9, 2009
    #6
  7. Porchechef

    Porchechef Member

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    :). Thanks ladies!
     
    Oct 9, 2009
    #7
  8. mellissacooks4you

    mellissacooks4you Novice Member Gold Member

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    Just to be on the safe side I always wait until about 10 p.m. to submit shows just in case something like this happens.
     
  9. Jules711

    Jules711 Veteran Member Silver Member

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    Depends on how you look at it and what she wanted. If she wanted more forged cutlery, she actually was able to purchase at least one more at 60% off. I personally book MANY hosts off of themselves b/c I have had this happen. In that case, she would have gotten 3 extra, right?

    Also, she received an extra 1/2 price item. So if she had some bigger items on her wishlist, that would be worth more than the free product she lost out on. Congrats to her and good luck with the customer. Even if they aren't interested in having a show, it'd be great to have them as a customer!
     
    Oct 9, 2009
    #9
  10. cathyskitchen

    cathyskitchen Senior Member Gold Member

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    That's probably a good idea. This has happened to me, too, but usually a few days later some slacker gives the host a check (made out to me, of course) and the order, and expects it to be added to the show, when I make it clear even on the invitations that the show will close on "X" date after the show is held!! UGH! If it's not enough for a show (usually isn't), I try to add it to another show, if the host is close enough to me. If I don't have one closing soon or that is close to me, I tell them I'll have to order it as an individual order and they'll have to pay the full shipping. Sorry, Charlie, but it's my BUSINESS, I'm not in this to give away everything for free. Ever heard of a "DEADLINE"?? (sorry to vent, this is a huge pet peeve of mine, can you tell?!) :rolleyes:
     
  11. Porchechef

    Porchechef Member

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    It was 11 p.m. when I closed the show! :). I do wait til its late. Guess that didn't work good.
     
    Oct 9, 2009
    #11
  12. Porchechef

    Porchechef Member

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    Yeah I agree!
     
    Oct 9, 2009
    #12
  13. pcchefjane

    pcchefjane Senior Member Gold Member

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    Even if my Host doesn't tell me to, I book her off herself for 3 months later. I do mention it is best to do so but some are hesitant to do so because they don't think their friends will want to purchase right away....
     
    Oct 11, 2009
    #13
  14. raebates

    raebates Legend Member Staff Member

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    I don't rebook a host unless it's requested. I do ask each one if I can pencil them in 5 months from now. I tell them I'll contact them to firm everything up as we get closer. I also assure them that if they decide not to hold the party the Pampered Chef police will not show up at their door demanding that they hold it. Most of them agree.
     
    Oct 11, 2009
    #14
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