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I would suggest emailing HO. I did that once and they took care of it immediately. Just say something like "Susie Customer from Janey Host's show # 000 ordered $60 in product and I failed to add her free cookbook to the order. Can you please add it onto the order. Thank you." You can do it as a product adjustment as soon as the show shows that it has been received. A product adjustment from Consultant's Corner is the easiest way to fix your shows.