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Pampered Chef: Sales How to reward my past host?

  1. Intrepid_Chef

    Intrepid_Chef Legend Member Silver Member

    5,185
    20
    Last November, I did a show for a lady. It was a very good show (almost $500) and though I have sent her my newsletter, I have not talked to her since.

    Today, I checked CC and was shocked to discover that this lady had placed a web order yesterday. It is $69.52 commissionable. Although she got her past host discount, she paid more in shipping than if I had put it on a show. (But then again, I don't have a show going in for a while.) She also didn't get the monthly special because it was an individual order.

    I was thinking of sending something to her as a thank-you. What would you suggest? I don't want to give away my commission.
     
    Last edited: Aug 11, 2009
    Aug 11, 2009
    #1
  2. jbdowd0798

    jbdowd0798 Veteran Member Gold Member

    1,275
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    Maybe an advanced copy of the new SB?? You know she doesn't have it yet AND you can stick a thank you note for order and letting her know she gets a sneak peek at ONE of the over 20 new items PC has arriving in less than a month. Ask her to host a Fall Fling Show for you...or whatever name you give it! :)
     
    Aug 11, 2009
    #2
  3. Intrepid_Chef

    Intrepid_Chef Legend Member Silver Member

    5,185
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    Hmmmm ... the only NEW SB I have is in my tote all the time ... haven't ordered the new one yet.

    I was more upset when I thought she didn't get her PHD but when she did ... I was less concerned. I still appreciate it, though!
     
    Aug 11, 2009
    #3
  4. DebbieJ

    DebbieJ Legend Member

    10,901
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    I'd just send a handwritten thank you note.
     
    Aug 11, 2009
    #4
  5. leftymac

    leftymac Veteran Member

    1,756
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    yeah, what's wrong with just a thank you note? We can't get in the habit of giving people gifts every time they place an order. A hand-written note says more anyway.
     
    Aug 11, 2009
    #5
  6. taterbug

    taterbug Member

    252
    0
    I ordered some Thank You cards from Merrill; they have the Tuxedo Brownie recipe on the front of them. I use these to write a thank you to the host when I am closing out her show. To me, this is just an extra touch of customer service and they are likely to keep the card because of the recipe.
     
    Aug 11, 2009
    #6
  7. wadesgirl

    wadesgirl Legend Member Gold Member

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    No gift needed, just send her a note. She was apparently happy paying the price she did for the products. No need for anything to come out of your pocket.
     
    Aug 11, 2009
    #7
  8. pamperedpals

    pamperedpals Senior Member Gold Member

    2,104
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    I agree. A handwritten note goes a long way.
     
    Aug 11, 2009
    #8
  9. Intrepid_Chef

    Intrepid_Chef Legend Member Silver Member

    5,185
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    Thanks ... that's what I'll do ... I was mostly concerned about doing something else b/c I thought she did not use her past host discount, but she did.

    The funny part? Her niece, whose party was where I met her, has re-booked. There is apparently some long-standing feud between this past host and her niece and sister-in-law. So I suspect she heard about the September show through the grapevine and this is her way of saying, "Ooops, sorry, I just ordered." That's OK, I will gladly take business from the whole family!
     
    Aug 11, 2009
    #9
  10. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

    1,762
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    Oh that is funny! Good thing she order from you.
     
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