Replacing a Defective Baking Stone: A Guide for PC Users

[MrsCaleb]

Hey everybody, I'm a young PCer and have my first defective baking stone. Actually, I purchased it myself a couple summers ago (June 06 I think), before I was a PC consultant. Now a piece has broken off, and as it was from my bridal shower, I cant remember the name of the consultant who sold it to me. How do I go about replacing it??

 

[kcjodih]

Contact HO either by phone or on the adjustment page on CC (I recommend the adj page - much quicker). Give them as much info as you can - when you bought it, who the host was, your full name, your address for them to send the new stone to, that you don't remember the consultant etc and they'll help you out. You'll need to mail back a piece about the size of an egg with the ref number and they'll send you a new stone.

 

[Admin Greg]

Don't worry, there are a few options for getting a replacement baking stone. Here are a few suggestions:1. Contact the Pampered Chef customer service team. They should be able to help you with a replacement or refund for your defective baking stone. You can find their contact information on the Pampered Chef website.2. Check the warranty on your baking stone. According to the Pampered Chef website, their stoneware products have a three-year guarantee against defects in material and workmanship. If your baking stone is still within the warranty period, you may be eligible for a replacement or refund.3. Reach out to your local Pampered Chef consultant. If you know any consultants in your area, they may be able to assist you with getting a replacement baking stone. They can also help you with any other Pampered Chef products or services you may need.4. Consider purchasing a new baking stone. If all else fails, you can always buy a new baking stone from Pampered Chef or another retailer. You may also be able to find a used one on a site like eBay or Facebook Marketplace.I hope this helps you get a new baking stone and continue enjoying your Pampered Chef products!