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Pampered Chef: How do I do an exchange on a half price item? My customer wants to

  1. Jen1409

    Jen1409 Member

    306
    1
    How do I do an exchange on a half price item? My customer wants to exchnage the medium square bamboo bowl for the large square bamboo bowl.
     
    Oct 15, 2009
    #1
  2. NooraK

    NooraK Legend Member Gold Member

    5,884
    29
    Re: exchange?

    You would probably have to call HO for that. She'll have to pay the difference in the half-priced prices.
     
    Oct 15, 2009
    #2
  3. kam

    kam Legacy Member Staff Member

    3,687
    321
    Re: exchange?

    You are probably going to have to do this one over the phone with HO since more money will need to be paid (it's been awhile - but I don't think the online ProdAdj can handle this).

    They may take the difference from your debit card and you'll have to collect from the host (unless you have the host CC).

    If it were me, I'd call HO - they'll guide you through it. They'll probably send return label for the Med Bowl if it's in the first 30 days.
     
    Oct 15, 2009
    #3
  4. Jen1409

    Jen1409 Member

    306
    1
    Re: exchange?

    Should I just have her call HO?
     
    Oct 15, 2009
    #4
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