Urgent Expert Exchange Assistance for Unhappy Home Show Purchases

[milkangel]

i hae a friend that bought 2 things from a home show in the past and the consultant that had it did not giver her anything with her Phone # on it and the friend is not happy with the product what can i do to give her an exchange to what she wants?

 

[byrd1956]

The home office can track her order if she can give them the name of the host and when the show was. Knowing the name of the consultant helps, too. At least they have helped me with this in the past.

 

[AJPratt]

If your friend made the purchase HO can look it up by her name, address and/or phone number.

 

[milkangel]

she dont know who it is eather or wat booth it was cash n carry so warentys with them than.

 

[byrd1956]

Cash and carry do not fit the warranty. I had a customer not pay a host for her order after the host paid for it. She did not want all the products so I bought the ones she did not want. That was frustrating for both of us. I felt that my purchasing them from the host was positive PR. I figure I can use the products for donations for fundraisers I am asked to donate to. When I sell cash and carry products I tell customers there is no warranty on c&c.

 

[esavvymom]

Is it something you can buy from her, or she may just have to resell it on her own (ebay?). It is a risk when you buy something from a booth vendor.