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Pampered Chef: Help, what do I do??

  1. sherid

    sherid Novice Member

    49
    0
    I had a show that was submitted last wednesday and 2 boxes were delivered on friday and 5 boxes on saturday. The problem is that 1 box still hasn't come and when I check fedex it still says data transmitted to fedex and its dated the 31st. But nothing has changed. People are getting antsy and want there stuff. what should I do and should I call to find out about the box?
     
    Aug 6, 2008
    #1
  2. redsoxgirl

    redsoxgirl Veteran Member

    1,496
    0
    I'd call FedEx and see what they say about it.
     
    Aug 6, 2008
    #2
  3. sherid

    sherid Novice Member

    49
    0
    So I should call fedex and not the HO?
     
    Aug 6, 2008
    #3
  4. pamperedpals

    pamperedpals Senior Member Gold Member

    2,104
    1
    Call HO and have them track and deal with it. FedEx tends to respond better to HO than us. :)

    Good luck.
     
    Aug 6, 2008
    #4
  5. BethCooks4U

    BethCooks4U Legend Member Gold Member

    13,053
    41
    They (FedEx) may not talk to you. I had an issue and they would only talk to the person to whom it was sent (the host) or the sender (even though I was the person who ordered them they would only talk to Pampered Chef because it was sent from them - Chicago).

    Call HO.
     
    Aug 6, 2008
    #5
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