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Urgent Help! My 1st Gift Certificates Sold & I Don't Know How to Deliver!

In summary, Pampered Chef offers gift certificates starting at $20 and in increments of $5. The gift certificate must be sent to the Home Office and redeemed by the recipient.
ElizabethPurvis
ElizabethPurvis
101
I had two people purchase gift certificates from me at my recent show. They did not come with the show order, and I didn't see any mention of them with that order. How do I get those to my guests?? HELP! These are the first GC I've ever sold...
 
Were they official ones ordered through P3 on a show? HO mails them directly to the customer along with a catalog, so you shouldn't need to do anything. You could call those customers to make sure it arrived, though.
 
On CC, you can read the policy guide all about GC on page 3 and 4:Gift CertificatesPampered Chef® Gift Certificates are available starting at
$20 and then in increasing increments of $5. Shipping
and handling or sales tax charges do not apply toward the
purchase of gift certificates.Submitting a gift certificate purchaseUse the Gift Certificate Order Form to submit gift certificate
purchases. These can be ordered on the Supply Order Form.
Instructions for completing the form are provided on the
back of the form.
• If a guest purchases a gift certificate, the guest will be
listed on the packing slip sent to the host, but will mail
separately to the purchaser or recipient as requested.See instructions in PamperedPartner® Plus for ordering
gift certificates electronically.The gift certificate is sent to the person indicated, with
a catalog, redemption form, a personalized message
from the purchaser and an envelope addressed to the
Home Office to make redemption easy. Each certificate
is numbered.Redeeming a gift certificateTo redeem a gift certificate, the recipient must submit
it to the Home Office, either by mail or online via
Pamperedchef.com. Gift certificates are not redeemable at
a Show, through a Consultant or through PamperedPartner®
Plus. They may not be purchased or redeemed through the
Wedding Registry. Outlet items cannot be purchased with
gift certificates. Hosts may not apply their past host discount
when redeeming gift certificates.
 

What are the steps to deliver a gift certificate from Pampered Chef?

To deliver a gift certificate from Pampered Chef, follow these steps:

  1. Log into your Pampered Chef consultant account.
  2. Click on the "Orders" tab.
  3. Scroll down to the "Gift Certificates" section.
  4. Click on the "View Gift Certificates" link.
  5. Find the gift certificate you need to deliver and click on the "Deliver" button.
  6. Enter the recipient's name and email address.
  7. Click "Send" to deliver the gift certificate.

How do I know if a gift certificate has been delivered?

To check if a gift certificate has been delivered, follow these steps:

  1. Log into your Pampered Chef consultant account.
  2. Click on the "Orders" tab.
  3. Scroll down to the "Gift Certificates" section.
  4. Click on the "View Gift Certificates" link.
  5. Find the gift certificate in question and check the "Delivery Status" column.
  6. If the status says "Delivered," then the gift certificate has been successfully delivered.

What do I do if a gift certificate was not delivered?

If a gift certificate was not delivered, follow these steps:

  1. Check the "Delivery Status" column for the gift certificate in question to see if there were any errors.
  2. If there are no errors, contact the recipient to confirm they received the gift certificate.
  3. If there were errors, make sure the recipient's email address was entered correctly and try delivering the gift certificate again.
  4. If the gift certificate still cannot be delivered, contact Pampered Chef customer service for further assistance.

Can I customize the delivery date for a gift certificate?

Yes, you can customize the delivery date for a gift certificate. Follow these steps:

  1. Log into your Pampered Chef consultant account.
  2. Click on the "Orders" tab.
  3. Scroll down to the "Gift Certificates" section.
  4. Click on the "View Gift Certificates" link.
  5. Find the gift certificate you need to deliver and click on the "Deliver" button.
  6. Choose the "Custom Date" option under "Delivery Date."
  7. Select the desired delivery date and click "Send" to deliver the gift certificate.

Can I cancel a gift certificate after it has been delivered?

No, once a gift certificate has been delivered, it cannot be cancelled. If you need to make changes or cancel a gift certificate, contact Pampered Chef customer service for assistance.

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