Help! Issue With Room Reservations!

[Kelly8]

I just booked my room for the Hilton. The problem is this: it's saying for one adult even though I clicked 4 adults. I tried to call experient to ask them if everything's okay and the number isn't going through. Anyone with similar problems?

 

[raebates]

At least you were able to book. I can't because the arrival dates only go to 7/12. I don't think I want to arrive on Sunday when my wave doesn't start until Thursday, 7/16. I'm on hold now.

 

[Kelly8]

phew! Had to call experient. The number i found that finally went through was in the help section, not on the actual page, just in case you need to know!

 

[Gina M]

Call this number 866-229-2386 (it was on the help page) - I had the same problem Rae - tried calling the other 1-800 # but it wouldn't go through - got through in less than 5 minutes - already got the email confirmation. I'm in Wave 2. Good luck!

 

[raebates]

I finally got through. Reservations confirmed! I'll be at the Hilton.

 

[LisaAnn]

I just booked my room for the Hilton. The problem is this: it's saying for one adult even though I clicked 4 adults. I tried to call experient to ask them if everything's okay and the number isn't going through. Anyone with similar problems?

If you go back in and edit your reservation you cann add roommates

 

[smilesarepriceless]

i'm at the hilton too. excited!!!!!

 

[nldavis321]

Rae what dates were you able to book. They told me also that I could not book past the 18th (Saturday). Did you get it to work out? I was hoping to stay Wed-Sun, but I could only book until Sat.

 

[raebates]

Hmm, we're leaving on Saturday, so that wasn't an issue. If it were me, I think I'd give them a call. I believe that usually you're allowed to stay that last evening.

 

[pampcheflisa]

Okay, I am STRESSING out! My director and her director friends are booked at the Hilton and I just tried to book our room (me + 3 cluster mates) and the only hotel that comes up is the Sheraton. Are the Hilton rooms completely gone already (for Wave 3)? I really would like to be at the same hotel as our director since we will be doing everything together. Arrrgghh.

 

[DessertDivaFL]

I booked at the Hilton today for 4 people. No problems.

 

[pampcheflisa]

Well, I tried online and nothing came up, so then I called and STILL nothing. I went ahead and booked the Sheraton, and they placed us on a waiting list for the Hilton. This irks me, b/c I had to make sure everyone was on board and one day later and we can't get into the hotel. I really hope that something comes up and they can switch us over, b/c we are close to our director and we go to dinners together and we sight see together, and going b/t two hotels is going to be pain.

 

[Chef Bobby]

Rae what dates were you able to book. They told me also that I could not book past the 18th (Saturday). Did you get it to work out? I was hoping to stay Wed-Sun, but I could only book until Sat.

Get a room across the street where I'm at "The Essex Hotel" for less than the Hilton for that last night that you're wanting to stay. It's a little more for the weekend, but my room averaged $126 a night. That's for a standard double or standard king.