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Pampered Chef: Has anyone had this happen?!?!?!

  1. WLMcCoy

    WLMcCoy Advanced Member

    700
    0
    I had a lady just call me w/ a problem. She ordered on my website under his sister's show. She got her shipment today, & the box had her name & address on it. When she opened the box, there was another lady's receipt & products in the box. & nothing that was her's. I'm waiting for a call back from HO, but I was wondering if this has happened to anyone else & how it was taken care of..
     
    Mar 25, 2009
    #1
  2. whiteyteresa

    whiteyteresa Veteran Member

    1,748
    0
    This has happen to me several times

    The last time a got a Professional cookware skillet but no slip in the box just the name on the box (not mine) just my address. HO had to do some checking but they sent FedEx to pick the box up right away

    :chef:
     
    Mar 25, 2009
    #2
  3. baychef

    baychef Senior Member Silver Member

    2,906
    43
    Yes, this happened to me and fortunatly it was only once. HO will take care of it for you.
     
    Mar 25, 2009
    #3
  4. c00p

    c00p Veteran Member Gold Member

    1,273
    0
    This has happened once in my 5 years, and I just laughed it off - with the customer - and then of course made sure HO knew about it and fixed it!
     
    Mar 25, 2009
    #4
  5. jcsmilez

    jcsmilez Advanced Member Gold Member

    641
    18
    Eeek! This is one reason why I like to have the shows shipped to me when I can! HO will take care of it though.
     
    Mar 25, 2009
    #5
  6. pclinskie

    pclinskie Member Silver Member

    349
    0
    I just had it happen last week.
     
    Mar 25, 2009
    #6
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