ChefJesssica
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There are a few reasons why you may have had to register twice for your purchase. It's possible that you accidentally entered incorrect information the first time, or that there was an error in the system. It's also possible that you registered with one email address and then used a different one to make your purchase. Regardless of the reason, we apologize for any inconvenience and are happy to help resolve this issue for you.
Yes, if you have been charged twice for the same purchase due to a double registration issue, you are entitled to a refund for one of the registrations. Please contact our customer service team and provide them with your order number and the email address you used to register. They will be able to assist you with processing the refund.
Refunds for double registration issues are typically processed within 3-5 business days. However, the exact timeframe may vary depending on your bank or credit card company's policies. If you have not received your refund within 7-10 business days, please contact our customer service team for further assistance.
Yes, if you have registered twice for the same purchase and would like to cancel one of the registrations, you are entitled to a refund. Please contact our customer service team as soon as possible to request the cancellation and refund. Keep in mind that if you have already received your purchase, you will need to return it in order to receive a full refund.
To avoid double registration issues, be sure to carefully enter all of your information when registering for a purchase. Double check that your email address and other details are correct before submitting. If you are unsure if your registration was successful, please contact our customer service team before attempting to register again. They will be able to assist you and prevent any potential issues.