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Pampered Chef: Urgent Gift certificates

  1. ElizabethPurvis

    ElizabethPurvis Member

    101
    0
    I had two people purchase gift certificates from me at my recent show. They did not come with the show order, and I didn't see any mention of them with that order. How do I get those to my guests?? HELP! These are the first GC I've ever sold...
     
  2. babywings76

    babywings76 Legend Member Gold Member

    7,306
    59
    Were they official ones ordered through P3 on a show? HO mails them directly to the customer along with a catalog, so you shouldn't need to do anything. You could call those customers to make sure it arrived, though.
     
    Apr 10, 2009
    #2
  3. babywings76

    babywings76 Legend Member Gold Member

    7,306
    59
    On CC, you can read the policy guide all about GC on page 3 and 4:

    Gift Certificates

    Pampered Chef® Gift Certificates are available starting at
    $20 and then in increasing increments of $5. Shipping
    and handling or sales tax charges do not apply toward the
    purchase of gift certificates.

    Submitting a gift certificate purchase

    Use the Gift Certificate Order Form to submit gift certificate
    purchases. These can be ordered on the Supply Order Form.
    Instructions for completing the form are provided on the
    back of the form.
    If a guest purchases a gift certificate, the guest will be
    listed on the packing slip sent to the host, but will mail
    separately to the purchaser or recipient as requested.

    See instructions in PamperedPartner® Plus for ordering
    gift certificates electronically.

    The gift certificate is sent to the person indicated, with
    a catalog, redemption form, a personalized message
    from the purchaser and an envelope addressed to the
    Home Office to make redemption easy. Each certificate
    is numbered.


    Redeeming a gift certificate

    To redeem a gift certificate, the recipient must submit
    it to the Home Office, either by mail or online via
    Pamperedchef.com. Gift certificates are not redeemable at
    a Show, through a Consultant or through PamperedPartner®
    Plus. They may not be purchased or redeemed through the
    Wedding Registry. Outlet items cannot be purchased with
    gift certificates. Hosts may not apply their past host discount
    when redeeming gift certificates.
     
    Apr 10, 2009
    #3
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