• Join Chef Success Today! Get support for your Pampered Chef business today! Increase your sales right now! Download 1000s of files and images, view thousands of Pampered Chef support threads! Totally Free!

Generation II cookware

cookinthehouse

Member
Silver Member
Jan 16, 2005
218
0
Not sure where to post this...
I had a lady at my show last night brought her 10inch skillet from the Gen II set that she purchased like 10 years ago, knows that there is only 2 year warr, and she wants to buy another one. It is not listed in the catalog seperate only with the set, i tried to sell her the prof, and even told her about the exec coming in feb. She wants her pans to match and was very clear on that. I do not see anything on the replacement list about a 10 inch pan does anyone have any suggestions. She will pay for a new one if she has too she said, but wants it to match her set.

HELP.... :(
 

ChefSandyK

Member
Aug 7, 2005
241
0
Family Skillet

Why don't you suggest the 12 inch Generation II family skillet? It should match her pans and their is a lid available if she wants one.

Hope this helps,
Sandy
 

Brandie

Member
Dec 16, 2005
233
0
I had a customer who wanted to purchase a second saucepan for her professional set. I emailed customer service, and they aske which pan, and got me a price and so on. I don't think it's something that they want to advertise that they do because then they can sell more sets, but it may be a possibility if you contact CS.

If you're going to encourage her to get a 12" skillet, I'd recommend telling her that if she spends a little more for the Professional or Executive, she'll have a lifetime guarantee, and she'll never have to replace it. Just a thought...
 
Top