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Pampered Chef: FYI on renewals

  1. PampChefJoy

    PampChefJoy Veteran Member Gold Member

    1,816
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    There is some programming error and renewal payments are not posting to the database, so the expiration date isn't updating correctly. If you have renewed in the last week, your expiration date may be incorrect. I"m in the process of manually updating the dates... as well as finishing the newsletter... and being sick... oh yay....

    Thanks for your understanding!
     
    Oct 25, 2009
    #1
  2. ChefBeckyD

    ChefBeckyD Legend Member Gold Member

    20,466
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    I need to renew...so would it be better to wait a few more days?
     
    Oct 25, 2009
    #2
  3. pamperedlinda

    pamperedlinda Legend Member Gold Member

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    Hope you feel better soon Joy
     
    Oct 25, 2009
    #3
  4. Ginger428

    Ginger428 Legacy Member Gold Member

    4,499
    5
    Hope you feel better Joy. BTW I JUST renewed this morning, let me know If it went through?
     
    Oct 25, 2009
    #4
  5. NooraK

    NooraK Legend Member Gold Member

    5,884
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    I hope you feel better soon Joy. I sent you an email about the gift subscription for my new consultant, hope you got it!
     
    Oct 25, 2009
    #5
  6. PampChefJoy

    PampChefJoy Veteran Member Gold Member

    1,816
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    Yes, I'm waiting for my programmer to fix it, so I will repost when I know things are working right.
     
    Oct 25, 2009
    #6
  7. PampChefJoy

    PampChefJoy Veteran Member Gold Member

    1,816
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    Thanks! I'm run down... soooo soo tired.
     
    Oct 25, 2009
    #7
  8. PampChefJoy

    PampChefJoy Veteran Member Gold Member

    1,816
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    I got it... yours is a separate billing thing so that's not a problem. Thanks for the prompt payment!
     
    Oct 25, 2009
    #8
  9. PampChefJoy

    PampChefJoy Veteran Member Gold Member

    1,816
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    I got it, and glanced over it but am behind on emails so I will be in touch soon! Thanks!
     
    Oct 25, 2009
    #9
  10. Ginger428

    Ginger428 Legacy Member Gold Member

    4,499
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    OK...thats good, go have some Chicken Soup & feel better!!
     
    Oct 25, 2009
    #10
  11. otisbg

    otisbg Advanced Member Gold Member

    904
    46
    Hi Joy
    any news on the renewal status updates? I renewed almost a week ago - my account was debited but yet everytime I log on, I see that my subscription is about to expire. Is there anything I can help you with to verify this?
    Thanks
    Linda #557359
     
    Oct 28, 2009
    #11
  12. PampChefJoy

    PampChefJoy Veteran Member Gold Member

    1,816
    8
    As long as you have a paypal receipt for your payment, I will have a record of it. No, sorry, there is nothing you can do on your end... my programmer is going to upload a batch file to fix everyone affected and hopefully I'll have that data to him this evening.

    Sorry this is taking so long. I'm trying to get it done as quickly as I can.
     
    Oct 28, 2009
    #12
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