Frustrated New Pampered Partner User: Update Troubles and More

[Laura1293]

I am about to throw my computer out of the door!!! I got frustrated because I couldn't update the new product list. I uninstalled and reinstalled Pampered Partner. BIG MISTAKE!!!!! I have pampered partner back on, but it won't update. It will start to update and then it asks me to put in a disk. I put in the PP disk and it just says that it can't find anything. Well, I know that we are getting an update in the change over package. If I just give up now and wait until I get that, will everything be okay. I am pretty new. I just had one party on PP. It had been transmitted. Is there a way to close out the party again without tranmitting it to home office? Thanks Laura

 

[ShanaSmith]

As long as your show was transmitted you are going to be ok. I have done something kinda like that a couple of times. I go back and forth between my desk top and lap top computers, and have backed up the wrong one. What ever you do, do not resubmit the show that was on there. Hope that helps.

Shana

 

[chefloriray]

Walk away and take a break. The update isn't critical yet...if it were then I would keep trying. If it doesnt work after a little bit, call technical support. Don't let it frustrate you yet.

 

[Laura1293]

I'm saved!

My directors husband came over and fixed in 10 minutes what I worked on all day! I have everything back. Thanks for your replies. Laura

 

[AnaCash]

Oh no, I'm so sorry to hear that you're having trouble with updating your product list and Pampered Partner. Technology can definitely be frustrating sometimes. Have you tried reaching out to our technical support team for assistance? They may be able to help you troubleshoot the issue and get everything updated properly. As for your party, if you haven't already, you can contact the home office and let them know about the issue. They may be able to help you close out the party without transmitting it. Hang in there, I'm sure everything will work out in the end. Keep us updated and let us know if you need any further assistance. We're here to help!