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Is Fed Ex's Shipping Route Making Sense? My Package is Taking a Crazy Journey!

In summary, Fed Ex is a global courier delivery service that uses a network of planes, trucks, and sorting facilities to offer fast and reliable shipping options for packages and documents. Customers can track their shipments and receive updates on the status of their delivery through the website, mobile app, or customer service hotline. They also offer the option to schedule a specific delivery date and time window, as well as file claims for lost or damaged packages. Customer service can be contacted through various channels, including phone, email, live chat, and physical locations.
pampchefrhondab
2,766
I'm expecting an order I placed about 10 days ago - not PC. It was shipped Fed Ex. I've been watching the tracking. It shipped from Arizona to California. Then to Indianapolis, IN, and now Michigan. I'm in Indiana! Why would it ship up to Michigan! Just crazy!
 
pampchefrhondab said:
I'm expecting an order I placed about 10 days ago - not PC. It was shipped Fed Ex. I've been watching the tracking. It shipped from Arizona to California. Then to Indianapolis, IN, and now Michigan. I'm in Indiana! Why would it ship up to Michigan! Just crazy!

It must be coming smartpost...that's the way it happens. (smartpost to me is DUMB!)
 
I'm not sure what smartpost is but I could depend on where the main shipping centers are.I used to work for UPS and we had 4 centers in one building. If someone from one center picked up a next day air that was to be delivered to another center IN THE SAME BUILDING the package 1st had to go to Louisville, KY. We are in Massachusetts
 
So that's why it costs so much!! I delivered a package UPS that went from Mequon, Wisconsin. It was going to Eau Claire, Wisconsin. First it went to, get this, Addison, IL! And then everyone wonders why gas is in short supply!
 
  • Thread starter
  • #5
Well hopefully I will get it tomorrow! I found out it went "smart post" so now it's getting shipped through the post office - seems crazy to me! I got the shipping for free on this pkg. so I guess I can't complain!
 

1. What is Fed Ex and how does it work?

Fed Ex is a global courier delivery service that offers fast and reliable shipping options for packages and documents. They have a network of planes, trucks, and sorting facilities to transport packages to their intended destinations. Customers can track their shipments and receive updates on the status of their delivery.

2. How do I track my package with Fed Ex?

To track your package with Fed Ex, you can visit their website and enter your tracking number. You can also track your package through their mobile app or by calling their customer service hotline. Fed Ex also offers email and text notifications for updates on your shipment.

3. Can I schedule a specific delivery date for my package with Fed Ex?

Yes, you can schedule a specific delivery date for your package with Fed Ex by using their Delivery Manager tool. This allows you to select a preferred delivery date and time window for your package to be delivered. You can also leave delivery instructions for the driver.

4. What should I do if my package is lost or damaged during shipping with Fed Ex?

If your package is lost or damaged during shipping with Fed Ex, you can file a claim for reimbursement. You will need to provide proof of the value of the contents and evidence of the damage or loss. Fed Ex also offers insurance options for additional protection of your package.

5. How can I contact Fed Ex customer service for assistance?

You can contact Fed Ex customer service by phone, email, or live chat on their website. They also have a virtual assistant feature that can help with common inquiries. Additionally, you can visit one of their physical locations or reach out to their social media accounts for support.

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