Troubleshooting Icontact: Extra Lines in Newsletter Preview | TT Help Forum

[NooraK]

Hi Joy!

I wanted to post here in case anyone else is experiencing the same issue and might have insight.

I use the functionality on TT to download my newsletter into iContact, and then go edit it. What is happening is this: each time I save, or switch over to "Preview" and back, extra blank lines appear in the top section (under the link for the mini-catalog) and at the very bottom.

It's not a huge issue, and nothing I can't fix by just deleting the lines, I just have to remember to double check it before the last time I save it to send it out. This does not happen with any other section of the newsletter.

I was just curious if there was anything I could change to keep it from happening.

Oh, and the very last email entry at the bottom, the hyperlink comes up with "Display email" instead of my email address.

 

[PampChefJoy]

I don't know about the extra blank lines... I just checked the code and I can't see anything there that would be out of the ordinary. I have fixed the displayemail link and am uploading a fresh edit right now. Thanks for letting me know!

 

[AlowayFamily]

I have problems with the extra lines below the header as well. Sometimes I can fix it and sometimes it inserts it even after I delete them. When I send the email it shows up. There is also extra space at the end after the Customer Service section.