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Pampered Chef: Electric Wine Opener

  1. byrd1956

    byrd1956 Senior Member Gold Member

    2,273
    76
    So I am at a show. Used the electric wine opener for the first time (not a wine drinker). The cork will not come out. We followed the directions exactly and now the corkscrew is just turning and the cork is not coming off. Any suggestions?
     
    Last edited: Sep 11, 2016
    Sep 9, 2016
    #1
  2. byrd1956

    byrd1956 Senior Member Gold Member

    2,273
    76
    Update. My husband used pliers to hold the cork and it came off. The cork was not of cork material, it seems like recycled plastic and the cork is not tapered. I have read the use and care card and it does not say anything about only using a regular cork.
     
    Sep 11, 2016
    #2
  3. raebates

    raebates Legend Member Staff Member

    18,374
    401
    I've used mine on a few different types of corks with no problem. I'd suggest contacting the Home Office. I remember seeing them have that issue with one of the openers in the product demo area at National Conference.
     
    Sep 12, 2016
    #3
  4. byrd1956

    byrd1956 Senior Member Gold Member

    2,273
    76
    I sent an e-mail to the home office Sunday after my post. I have not heard back yet.
     
    Sep 14, 2016
    #4
  5. byrd1956

    byrd1956 Senior Member Gold Member

    2,273
    76
    Even though the home office said I could return it I am not. We got a bottle of wine and it works fine. Not sure what went wrong at the show but I think there is nothing wrong with the opener.
     
    Sep 18, 2016
    #5
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