Discontinued Products

[chefmama]

One of my recruits just emailed me a question and I have no idea what to tell her. She had an open house yesterday 9/4 and one of her customers wanted to buy the old entertaining set with the sage, cranberry, eggplant and butternut colors, not the stripes. Her old consultant never let her know of the items being discontinued, so she was very shocked yeterday when she wanted to order this item. Do you know of anyway to get that item??? Any advice would be welcome.

Thanks.

 

[pamperedbecky]

Unless she dates her show in August, there's no way to get this. She can still give the show an August date and submit it by September 30th. However, then guests from her Open House CAN'T order the new products on that show. New products must only be on a show dated Sept 1st or later. If she got enough orders so split it into two shows, she can do that....do one with an August date and one Sept. 4th. Does that make sense?

 

[chefloriray]

Also, You might let your recruit know, for future purposes, where the discontinued items are located and how she will know this in the future, so she wont have this happen to her again.

 

[Shawnna]

Also, you might check with your cluster members to see if anyone still has an open August show. That consultant will get the sales, but it will make your customer happy.

Shawnna

 

[ChefNic]

Definitely, if she loves PC... like apparently she does, have her pass catalog around or have an Express Show... (Consultant buys ingredients) and let her know she can get it free or discounted! Plus other products!! There may even be a booking out of it!

If another consultant has a show still open, maybe she'd give your recruit the commission...

 

[chefmama]

Thanks!

Thank you all so much for the advice and ideas. I let my recruit know and she was so happy!!