Recovering Deleted Contact Info for Mystery Host Drawing - Tips and Tricks

[JenAZ]

I did a show and had myself as the host. After I put in most of my orders I decided to do a mystery host drawing to drum up more orders. Anyway, PP3 won't let you remove yourself as the host host and select someone else, so I had to delete the show and start over. I screwed up! I had all orders, but one written down. The one I didn't was a phone order. Since I deleted the person...anyone know if and how I can get her info back?

 

[kspry]

Sorry, I don't. Maybe call HO?

Just so you know, it is possible to change the host on a show in PP3.
On the Customers tab, click on the line that has the host name by the blue H.

Then go to the lower panel by the Name and Address tab.
Hit the magnifying glass icon by the name, and choose a different one from your contacts.

 

[chefann]

Did you backup your data before you started playing with the show? If so, you can restore from backup, write down the order in question, and then change things again.

 

[BethCooks4U]

Did you backup your data before you started playing with the show? If so, you can restore from backup, write down the order in question, and then change things again.

If you do this be very careful that you didn't enter anything else that you might lose. Whatever you entered after that backup is lost. ...oh, and if you backed it up after you made those changes it backed it up OVER the other backup. I would call tech support to see if they can help. Otherwise, you'll need to call her back and get the order again - we are all human!

 

[AnaCash]

Hi there, I'm sorry to hear about the trouble you ran into with your mystery host drawing. It sounds like you may have accidentally deleted a phone order and now you're not sure how to retrieve that information. I recommend reaching out to the customer service team at Pampered Chef for assistance. They will be able to access your deleted show and retrieve the missing order for you. In the future, to avoid any issues, I suggest double-checking all orders before deleting a show. Thank you for sharing your experience and I hope everything gets sorted out for you. Happy cooking!