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Pampered Chef: Sales Customer Care

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  1. DebPC

    DebPC Legacy Member Staff Member

    3,040
    405
    Pampered Chef Customer Care

    Somewhere I heard it's a good idea to get the full name address and tele number for all the outside orders you get from a show. Many consultants recommend calling each one before the show closes to thank them for their order and chat a short bit. they say they often will get add ons and show bookings. You might say something like this:

    Hi, I'm------------------ and I just did a kitchen show for --------. I'm sorry you weren't able to make it and wanted to call and thank you for your order. Hve you attended a kitchen show before?
    From there you can take it to booking or recruiting depending on how they answer.

    Or you could also do this after the products have been delivered.
     
    Apr 28, 2004
    #1
  2. Would you recommend leaving a message for those who don't answer or screen their calls?

    Thanks! Jamie
     
  3. DebPC

    DebPC Legacy Member Staff Member

    3,040
    405
    I like to try 1 or 2 times before leaving a message.
     
    Nov 19, 2004
    #3
  4. PCBeliever

    PCBeliever Novice Member

    28
    0
    Another great message idea is to say " Hello this is Melody with the Pampered Chef, I just have a quick question about your order. I will be giving you a call in 2 days but if you can contact me before then my number is ..."

    It's kind of a sneaky way to get a call back and it works because usually guests believe there is a PROBLEM, of course they are relived that there isn't and that is a positive for you! :)

    Melody
     
    Nov 25, 2004
    #4
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