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Customer care calls during holidays are meant to check in with our customers and ensure that they have a positive experience with our products and services. It also gives us the opportunity to address any concerns or issues they may have.
We make customer care calls during holidays on a regular basis, typically once or twice a week. However, during busy holiday seasons, we may increase the frequency to ensure that all of our customers are taken care of.
Yes, absolutely. If you would like to speak with someone from our customer care team during holidays, you can request a call by contacting our customer service hotline or sending us an email. We will do our best to schedule a call at a convenient time for you.
No, we value our customers' privacy and will only contact you during holidays if you have given us permission to do so. We also adhere to strict privacy policies and will not share your personal information with anyone without your consent.
If you missed a customer care call during holidays, don't worry. Our customer care team will leave a voicemail or send an email with their contact information so you can easily reach out to them. You can also contact our customer service hotline or send us an email to reschedule the call.