• Join Chef Success Today! Get support for your Pampered Chef business today! Increase your sales right now! Download 1000s of files and images, view thousands of Pampered Chef support threads! Totally Free!

Credit card zip code

chef131doreen

Veteran Member
Gold Member
Mar 15, 2005
1,255
1
ok so I have a credit card from an order from my PWS , put it through no problem on p3 THEN RED DOT why ??? . So I called Tec support
The credit card and the address don't match ............. when the woman took out the credit card she lived __________ then she moved to _________ , I have to now call her to see when she took out the credit card WHERE did she live OMG are you kidding me


Another way to hold up a show
 

munkee41182

Member
Nov 9, 2009
54
0
Oh wow.....that really stinks. This is def going to delay shows being closed out (especially ones at the end of the month) quickly. I'm sorry you're dealing with this :(
 

wadesgirl

Legend Member
Gold Member
Jul 25, 2007
11,412
31
It should be the billing zip code on the card so if she moved and hasn't changed her card yet then yes you would need the old zip code.
 

esavvymom

Legend Member
Staff member
Sep 8, 2008
7,895
146
It's really no different than any other order you would place online. You're always asked for BILLING ADDRESS on payment method. PC is just now having to do this for all cc transactions to avoid incurring additional costs.
 

NooraK

Legend Member
Gold Member
Feb 6, 2008
5,871
26
In all fairness though, HO has been warning us that this would be coming for about 2 months. They even updated the OOFs on CC to reflect the change.

Oh, and you can always go to the Finalize tab to see what the red dots are for.
 

chef131doreen

Veteran Member
Gold Member
Mar 15, 2005
1,255
1
  • Thread starter
  • #6
I have known about this that's not the problem (I also know where to find out the Red dots after 750 partyies)
It is an order that went in on my PWS , I didn't personaly take the order, I will ask her the Billing address. HO told me somthing different thant the billing address
Thanks for the Billing info I will call after dinner
 

wadesgirl

Legend Member
Gold Member
Jul 25, 2007
11,412
31
All you need is the billing zip code.
 

PChef_ang

Member
Gold Member
Aug 10, 2006
176
1
I would hope the billing address and the delivery address don't necessarily have to match or it could cause problems with people ordering gifts for friends & family out of town....
 

chef131doreen

Veteran Member
Gold Member
Mar 15, 2005
1,255
1
  • Thread starter
  • #9
I thought the same thing for shipping , That is the address she gave me on the order
 

chef131doreen

Veteran Member
Gold Member
Mar 15, 2005
1,255
1
  • Thread starter
  • #10
Ok never would have thought to LOOK there on the payment page next to the exp date you need to put the ZIP CODE there too. dag Tec support didn't tell me that till I called back again
 

Laura4

Member
Jan 7, 2010
141
0
  • #11
I dealt with this for about an hour and a half tonight. I should have looked here first. ;-)
 

Rosechef

Member
Aug 5, 2009
137
1
  • #12
I just happened to catch that this woman mentioned while doing my show that she was staying with her sister. When she gave me her order, she put her sister's address. Thankfully, I caught it and asked her what her credit card billing zip was, else I'd have to chase her down.
 

Similar Pampered Chef Threads

Replies
3
Views
2K
scottcooks
Replies
11
Views
2K
brewejen
Replies
0
Views
1K
kam
Replies
30
Views
11K
mikecooks
Replies
7
Views
1K
katem51
Top