1. Pampered Chef relies on relationships and communication. How are you managing your business in the wake of Coronavirus and social distancing? Discuss here
    Dismiss Notice

Pampered Chef: Credit card, multiple orders?

  1. Intrepid_Chef

    Intrepid_Chef Legend Member Silver Member

    Trying to close out a show and P3 is having a fit. The host, a former consultant, wanted to close out online so she has the show on 2 different cards. P3 is having a fit over the cards in her mom's name but is fine with her credit card being used on the other 3. What's up?

    I should mention that $26 of it (the past host is my roommate) is on my PC Debit.
    Dec 10, 2011
  2. Nanisu

    Nanisu Veteran Member Gold Member

    What's the error code? I have found that with multiple orders on one card P3 is ridiculously anal--you have to have EXACTLY the same, with spaces in the same places, etc. I finally got to the point where I type it in Word then cut and paste it--first the name, then the number,. Otherwise it doesn't work. It's a total pain
    Dec 10, 2011
  3. Intrepid_Chef

    Intrepid_Chef Legend Member Silver Member

    It worked after I looked at old threads and saw that sometimes the verification will have a fit when one customer is charged for 3 orders. It thinks she's being overcharged.

    So ... I removed payment for 2 of the customers and instead put one charge totaling $205 on her mom's $105 order. It went through just fine.

    For some reason, it didn't have a fit about the 4 other orders charged to the host's card ...
    Dec 10, 2011
  4. pchef2008

    pchef2008 Silver Member

    I recently had a catalog show host pay for the entire order with her credit card (all the guests paid her) because we were in a hurry to get the order processed. She didn't want to wait for everyone to get to her before we sent it in. I had some difficulties, and called tech support. The tech rep told me that P3 is very, very picky about having the exact spacing, etc. with names for cards. She recommended that I put the entire show total on the hosts' payment page. You get a warning that the totals for orders and payments don't match up, but it's the yellow caution warning, not something that will stop the order from being submitted. It worked!
    Dec 12, 2011
  5. BethCooks4U

    BethCooks4U Legend Member Gold Member

    Intrepid, Are you putting each payment separately under each guest? If so that is the problem. I either put all the orders the host is paying for on her payment screen or if she prefers to keep her order separate I put all other payments on one of the guests' order and the host's on her own. The cc companies don't balk at 2 orders but if you are sending several many separate orders with the same credit card it sets up a red flag and they think fraud.
    Dec 12, 2011
  6. byrd1956

    byrd1956 Senior Member Gold Member

    I know this is an old post, but I have a host that wants to pay for all the orders via her credit card. A past host paid for 3 on her card and we put it in in each order. Will this work for all the orders? She wants to close over the phone, the guests all paid her and we have to close soon as it was an April show.
    May 9, 2015
  7. otisbg

    otisbg Advanced Member Gold Member

    i just closed a show with 8 orders that the host paid for. You have to enter her card for each order but it will only appear as one charge on her card.
    May 12, 2015
  8. DebPC

    DebPC Legacy Member Staff Member

    Yes- it's a pain to enter each one seperately- but it works.
    May 12, 2015
    raebates likes this.
Have something to add?