Amy Shawback
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If your credit card fails, your host rewards will be put on hold until the issue is resolved. This means that you will not be able to use the rewards for any purchases or redeem them for cash until the hold is lifted.
The length of time your host rewards will be on hold depends on the reason for the credit card failure. If it is a temporary issue, such as a declined payment due to insufficient funds, the hold may only last a few days. However, if there is a larger issue with your credit card or account, the hold may last longer.
Yes, you can still earn host rewards even if your credit card fails. However, you will not be able to access or use the rewards until the issue is resolved and the hold is lifted.
No, your host rewards will not expire if your credit card fails. They will remain on hold until the issue is resolved, and then you will be able to use them as normal.
If your credit card fails and your host rewards are put on hold, you should contact our customer service team for assistance. They can help you resolve the issue and lift the hold on your rewards so you can use them.