Troubleshooting Credit Card Authorizations for a Show Submission

[Hunter Mom]

I submitted a show tonight and it had several credit cards. They all went through when I authorized them, but now it's showing one as needing resolved. Sigh. Pretty sure I typed it in wrong as there is not much chance they'd be declined. Why do the authorization if they're not going to "stick"?

 

[gaddischef]

I know the HO is having trouble with the authorization process right now. Several of mine went through, then declined. Now waiting to hear if the new numbers cleared....one card was declined and when I called the customer, she said she had lost the card and had to put a hold on it. Yikes!

 

[quiverfull7]

When you got the "Success" screen, there is some print in red that says that the authorization part is turned off so for now, we are back to the old plan. They are not actually authorized when you submit the show. I hope that makes sense.