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Chillzane Rectangular Veggie Tray: Guarantee/Warranty Q&A

In summary, the Chillzane Rectangular Veggie Tray comes with a 1-year guarantee against defects in materials or workmanship and is dishwasher safe. It is not designed for use in the oven but can be used for hot foods up to 190°F. It also has a 1-year warranty for any regular use damage.
C
ChefJen2012
129
I have a customer who says her Chillzane rectangular veggie tray(obviously bought years ago) doesn't stay cold and is curious about returning it. I assume it's just old, but she asked - Anyone know what the guarantee/waranty was?
 
The Chillzanne line was discontinued after Spring/Summer 2008. Checking my old catalogs, the guarantee was 3 years. It is long out of warranty.
 
She needs to have a show and get the new one for free!
 

1. What is the guarantee for the Chillzane Rectangular Veggie Tray?

The Chillzane Rectangular Veggie Tray comes with a 1-year guarantee against any defects in materials or workmanship. If you encounter any issues with your tray, please contact our customer service team for assistance.

2. Is the Chillzane Rectangular Veggie Tray dishwasher safe?

Yes, the Chillzane Rectangular Veggie Tray is dishwasher safe. Simply place it on the top rack of your dishwasher for easy cleaning.

3. Can the Chillzane Rectangular Veggie Tray be used in the oven?

No, the Chillzane Rectangular Veggie Tray is not designed to be used in the oven. It is meant for serving and storing only.

4. What is the warranty for the Chillzane Rectangular Veggie Tray?

The Chillzane Rectangular Veggie Tray comes with a 1-year warranty against any defects in materials or workmanship. This means that if your tray breaks or becomes damaged due to regular use, we will replace it for you.

5. Can the Chillzane Rectangular Veggie Tray be used for hot foods?

Yes, the Chillzane Rectangular Veggie Tray is safe to use for hot foods up to 190°F. It is also great for keeping cold foods chilled for longer periods of time.

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