Director Checks That Don't Match Totals - What Do You Do?

[HerDourbDop]

so I'm noticing more and more that with book shows, the checks I'm getting aren't what the total is (usually off by a couple of dollars) Even when I tell them what the total is the person writes the check out wrong.

This last one was off by $2.29.

How do you handle this? Do you call/email and ask for an additional check?

I used to just absorb it but it really adds up...wondering what to do and if it's really worth it to have someone send me a check for an additional 2.29......

Thanks!
Lisa

 

[PCJenni]

I would call the customer. Just gives you a reason to call them anyway to ask them if they want to book a show :devil:

 

[HerDourbDop]

Good point ..... I haven't been good about making calls to book party customers (can you tell??) This is my wake up call - thanks!!!

 

[cmdtrgd]

If it is my mistake and it isn't too much, I eat it. If not, I call.

 

[Sheila]

If they are a guest at a show, I double check everything on the check ... to make sure it's written to me (not PC), for the correct amount (as the receipt), that both versions of the amount match one another, and that they signed the check. If I find a discrepancy, I mention it at checkout.If a host is handing me a check for an outside order, I mention it to them & (so far) they have always volunteered to pay the difference & collect from their friend later.