Changing From Individual Order to Show Order

[thehaleykitchen]

Morning all,

Is there anyway to take an individual order and transfer it to a show? I had a lady call me last night wanting to put in an order for two trifle bowls. I set it up as an individual order while I was talking about them being a wonderful Mother's Day gift and that they were on special ~ she then wants to order four! :love:
She is also going to be gone the 13th - 19th and doesn't want them to show up while she's gone and also doesn't need them right away. Then she said, that if I just want to tack it on to an upcoming show, thats fine too with her!
But she gave me credit card information ~ is there any way to transfer her order into a show without having to call her again for her credit card information? Not that big of a deal but still....

Thanks,
Karen

 

[Paula R. Lewis]

If you've already submitted the order, you cannot change it; however, if she gave you the cc info, and you have not sent it in, you could delete the order and add it to a show.

Another option is, if she's already ordering 4 of these, she's already got an order of
$116 in product total; why don't you call her and see if she can get a couple of orders together to make a show for her?? A catalog show only needs $200, so that's only $84 more! If you do this, you wouldn't have to worry about asking for the cc info again, as it is already in your computer.

If you do need to call her, just let her know that you needed to verify her number again, as well as her billing zip code, and the computer doesn't store it for you, so that's why you need to have her repeat it to you. I am sure she won't mind hearing from you again. The catalog show option is definitely a great excuse to make the call, though, and it will show her that you're thinking about her and ways to help her get the best deal you can find her!!
Good luck!

 

[ChefBeckyD]

If you've already submitted the order, you cannot change it; however, if she gave you the cc info, and you have not sent it in, you could delete the order and add it to a show.

Another option is, if she's already ordering 4 of these, she's already got an order of
$116 in product total; why don't you call her and see if she can get a couple of orders together to make a show for her?? A catalog show only needs $200, so that's only $84 more! If you do this, you wouldn't have to worry about asking for the cc info again, as it is already in your computer.

If you do need to call her, just let her know that you needed to verify her number again, as well as her billing zip code, and the computer doesn't store it for you, so that's why you need to have her repeat it to you. I am sure she won't mind hearing from you again. The catalog show option is definitely a great excuse to make the call, though, and it will show her that you're thinking about her and ways to help her get the best deal you can find her!!
Good luck!

A Catalog Show only needs to be $150.

 

[DebbieJ]

You'll have to call her again for her CC# if you didn't write it down. I now make a practice of writing the # down before putting in CC since they started blocking out the #s. Makes life much easier.

 

[pcchefjane]

But for the Host to earn any free product, it has to be $200...