Ok can someone make me feel better about this? CC authorization is down so they are not authorizing cards as you submit. I sent in 3 shows tonight. Only 1 is showing up on consultants corner and it has a declined card. I got this email. Does this mean if there is a declined card that I don't even know about that the show will not count towards Jan sales????????
One (or more) of your recently submitted orders has been placed on hold after additional processing was done. The following orders include declined card numbers:
Order Number K-0447
You can resolve declined cards by logging on to Consultant's Corner and updating the card information. Go to Consultant's Corner > Managing Your Business > My Shows > Resolve Declined Payment Cards.
Alternately, you can call the Solution Center at (888) OUR-CHEF. If the Solution Center is experiencing high call volumes, you can choose to have them call you back or hold for the next available Solution Center representative.
To ensure timely order shipment and commission payment, please resolve these orders no later than 15 days from the original received date of 01/31/2011, if the order has not been resolved by this date your order will be cancelled.
Important note: There will not be a resolution period for declined credit cards after the end of the month.
In order to protect our customers' privacy, we can not accept submission of card numbers via e-mail. Please use one of the two methods above to resolve declined cards.
In addition, please verify the contact information below. To update this information, please go to Consultant's Corner > My Account > My Profile.
One (or more) of your recently submitted orders has been placed on hold after additional processing was done. The following orders include declined card numbers:
Order Number K-0447
You can resolve declined cards by logging on to Consultant's Corner and updating the card information. Go to Consultant's Corner > Managing Your Business > My Shows > Resolve Declined Payment Cards.
Alternately, you can call the Solution Center at (888) OUR-CHEF. If the Solution Center is experiencing high call volumes, you can choose to have them call you back or hold for the next available Solution Center representative.
To ensure timely order shipment and commission payment, please resolve these orders no later than 15 days from the original received date of 01/31/2011, if the order has not been resolved by this date your order will be cancelled.
Important note: There will not be a resolution period for declined credit cards after the end of the month.
In order to protect our customers' privacy, we can not accept submission of card numbers via e-mail. Please use one of the two methods above to resolve declined cards.
In addition, please verify the contact information below. To update this information, please go to Consultant's Corner > My Account > My Profile.