AJPratt
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AJPratt said:Has anyone else had this problem? I had replaced one carafe because the chrome flaked and the new one leaks from the bottom. I tried to tighten the bottom, but I am afraid to break it. Any advice?
The first step in preventing your carafe from leaking from the bottom is to make sure that the lid is securely tightened. If the lid is not tightened properly, it can cause leaks. Additionally, make sure that the carafe is not overfilled and that the liquid is not touching the top of the lid. If the issue persists, there may be a crack or damage to the carafe that is causing the leak. In this case, please contact our customer service for a replacement.
If your carafe has been working fine and suddenly starts leaking from the bottom, it is likely due to a crack or damage in the carafe. This can happen if the carafe is dropped or if it comes in contact with extreme temperatures. Please contact our customer service for a replacement if this occurs.
Yes, our carafes are designed to withstand hot liquids. However, it is important to note that extreme temperature changes can cause damage to the carafe and may result in leaking. We recommend allowing hot liquids to cool down before pouring them into the carafe, and avoiding sudden temperature changes.
Yes, our carafes are dishwasher safe. However, we recommend hand washing the carafe with warm soapy water to ensure its longevity. If using a dishwasher, make sure to place the carafe on the top rack and avoid using harsh detergents or abrasive materials.
To clean the inside of the carafe, we recommend using warm soapy water and a soft sponge or cloth. Be sure to rinse thoroughly after cleaning and allow the carafe to air dry. Avoid using abrasive materials or harsh chemicals as they may damage the carafe and cause leaks.