Can't Transmit Order

[MichelleT]

I'm trrying to submit a show through PP, but when I click on the send order button, it pops up a window saying:

Host order required for this show (order information screen)


My host ordered a mold, but my co-host just used her half priced item. Is that why? Does she have to order something else? Is there a minimum that the host or co-host has to order?

 

[BethCooks4U]

I would call technical support on that one. You could have a glitch on your program or something simple is missing... They will know the right questions to ask you so that it can be resolved.

Let us know!

 

[pamperedbecky]

This just happened to me. Just make sure BOTH hosts aren't listed as co-hosts, meaning that little box is checked. It can only be checked for one co-host. The "main" host is the one who the order is being sent to. Hope that makes sense!

 

[MichelleT]

I was playing around with PP while I was on hold with Tech support, and I found that out! I guess I should have checked the help box before! LOL. Thanks!