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Pampered Chef: Cancel online order help

  1. KimB

    KimB Novice Member Gold Member

    Hi. I'm needing some help. I have a customer who wants to cancel her order that she made on my website. How do I do that?
    Jul 31, 2015
  2. sign in
    Tools & quick link
    My shows & orders
    Find your show that they are under
    Bottom right orange tab (Show cart)
    Find persons name on right
    It would be check
    Once order is uploaded
    Tap box under the red x
    When all is checked
    If paid with credit card
    Delete payment with trash can
    Update cart
    That should cancel order
    Update cart and that will delete
    Jul 31, 2015
  3. raebates

    raebates Legend Member Staff Member

    If it's an individual online order she'll probably need to cancel it. She can contact the HO.

    As quickly as they ship these days, she may need to refuse the package.
    Jul 31, 2015
  4. raebates

    raebates Legend Member Staff Member

    So, how did you solve it? Just curious.
    Sep 1, 2015
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