Replacing a Broken Professional Cookware Lid: FAQs Answered

[Intrepid_Chef]

Forgive me, but professional cookware was slightly before my time.

A customer at a craft fair has a professional 12 inch lid with a broken handle on it. She does not remember the date she got it, of course, but it is lifetime guarantee.

Questions are these:

* Does anybody know if they have these lids in stock for replacements?
* If not ... will the exec lid fit on the professional cookware?

 

[straitfan]

I would bet they have them on hand for replacements. I just did an adjustment on a professional skillet about a month ago, and I wasn't sure if she'd get the same item or an Exec. They sent a new professional.
HTH!

 

[DebbieJ]

I would give this person the 888# and let her handle it herself.