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Pampered Chef: Broken professional lid

  1. Intrepid_Chef

    Intrepid_Chef Legend Member Silver Member

    Forgive me, but professional cookware was slightly before my time.

    A customer at a craft fair has a professional 12 inch lid with a broken handle on it. She does not remember the date she got it, of course, but it is lifetime guarantee.

    Questions are these:

    * Does anybody know if they have these lids in stock for replacements?
    * If not ... will the exec lid fit on the professional cookware?
    Mar 21, 2009
  2. straitfan

    straitfan Veteran Member Gold Member

    I would bet they have them on hand for replacements. I just did an adjustment on a professional skillet about a month ago, and I wasn't sure if she'd get the same item or an Exec. They sent a new professional.
    Mar 21, 2009
  3. DebbieJ

    DebbieJ Legend Member

    I would give this person the 888# and let her handle it herself.
    Mar 21, 2009
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