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Beaded server

jnsr96

Member
Jun 25, 2009
113
0
Okay, so I have called HO for the beaded server twice now and just received the 3rd one...It is still not perfect...I may be nit picking, but the foil on the white bead is all torn- 3 in a row...Do I call again?! Are they even going to take me seriously? what to do?!?!!
 

chefann

Legend Member
Gold Member
Nov 4, 2005
22,111
7
How do you mean, torn? The foil in these typed of beads will not be a perfect layer - there will be little breaks in the silver that will appear as black markings. It's just what happens as they're formed.
 

Liquid Sky

Advanced Member
Jun 8, 2008
769
3
Okay, so I have called HO for the beaded server twice now and just received the 3rd one...It is still not perfect...I may be nit picking, but the foil on the white bead is all torn- 3 in a row...Do I call again?! Are they even going to take me seriously? what to do?!?!!

I hear ya...I have had the same issue with 2 sets now. It looks pretty crappy and it's not true that there's no way to get around the foil ripping and tearing. It's all about quality control and that is lacking when creating the beaded products. They are slamming them out and not even taking 2 seconds to do a quality check before distributing them to the PC warehouse.
 

wadesgirl

Legend Member
Gold Member
Jul 25, 2007
11,412
31
I personally think that it's the character of the beads. I don't think they are going to be perfect. All of mine look like that.
 

chefmickey1

Member
Gold Member
Mar 8, 2006
52
1
I just checked all of mine and the only one that has anything like you described is the cake server and it's on the underside with a couple tiny tears in the foil. Hardly noticeable. The rest of my pieces have no tears in the foil whatsoever.

However, if you keep yours with the tears to show and people still order them, they won't think theirs are defective if they come that way.
 

cwinter474

Veteran Member
Gold Member
Apr 8, 2006
1,181
0
I personally think that it's the character of the beads. I don't think they are going to be perfect. All of mine look like that.

Thats what I think as well. Some of mine are like that, some are not

hummm
 

jackieblue

Member
Nov 3, 2008
102
0
I could see mine through the wrappers in came in from HO. I called for an adjustment,. For what these cost, I honestly don't think they should like like that. To me it looks flawed, not like the character of the beads.
 

Liquid Sky

Advanced Member
Jun 8, 2008
769
3
It's not the character of the beads because the foil wrapping is completely separate from the beads themselves.

On another note, as a customer, I would never accept products in that condition especially when paying PC prices. If I got beaded servers at Walmart or Big Lots for $4 for the pair or something, then yeah...I would care less about a few rips and tears in the foil. When you have experienced and expect quality from a company, and are willing to spend the $ for it, it becomes a whole new ball game on the levels of quality and functionality expectations.
 

chefann

Legend Member
Gold Member
Nov 4, 2005
22,111
7
It's not the character of the beads because the foil wrapping is completely separate from the beads themselves.

What foil wrapping are you referring to? The foil that's inside the beads isn't separate. It's inside the glass, and the process of forming the beads around the foil can create small tears in the foil. That's not "completely separate" from the beads, it's INSIDE the beads (not inside the hole).
 

rennea

Legacy Member
Gold Member
Jul 23, 2005
3,728
0
  • #10
What foil wrapping are you referring to? The foil that's inside the beads isn't separate. It's inside the glass, and the process of forming the beads around the foil can create small tears in the foil. That's not "completely separate" from the beads, it's INSIDE the beads (not inside the hole).



I'm with you Ann, after all you are the bead woman.;) Really if anybody is unhappy with their serving pieces send them back.
 

Ginger428

Legacy Member
Gold Member
Mar 6, 2006
4,470
5
  • #11
Just wondering why the new cake server did not come with a protective cover...it is a little sharp! :(
 

rennea

Legacy Member
Gold Member
Jul 23, 2005
3,728
0
  • #12
I don't know Ginger, maybe we should suggest it to head office though.
 

Ginger428

Legacy Member
Gold Member
Mar 6, 2006
4,470
5
  • #13
I don't know Ginger, maybe we should suggest it to head office though.

I found an old one in my house, I'll use it to take it to shows....:D
 

esavvymom

Legend Member
Staff member
Sep 8, 2008
7,895
146
  • #14
You can order a replacement cover for the "Slice and Serve" for only $2.50...it fits over the sharp edges of the new beaded server...not ALL the way on, but enough to cover the sharp parts. That's probably what I'll do for mine.
 

Ginger428

Legacy Member
Gold Member
Mar 6, 2006
4,470
5
  • #15
You can order a replacement cover for the "Slice and Serve" for only $2.50...it fits over the sharp edges of the new beaded server...not ALL the way on, but enough to cover the sharp parts. That's probably what I'll do for mine.

Yeah, but we can't let the customers see it.....:(
 

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