Backordered Cook's Corer: Shipping and Status Update | Order FAQs

[chefmelody]

This is the first time I've had an order arrive that says an item is backordered. It's the Cook's Corer, and hopefully it'll be back in stock soon! My question is, will this get shipped to the host or to the person who ordered it? And is there any way I can find out the status of the backorder?

 

[Ginger428]

As of today, there are no items back ordered. If you go to shipment status, you can also find out about back orders.

 

[Chef Kearns]

We received an email stating the the Cook's Corer was on Backorder. I don't think you received an email unless you submitted a show with them on there.

Dear Sandra,

Listed below are the orders you have submitted within the past 24 hours
that currently contain items on back order. This information will also
appear on the packing list included with the initial shipment of each
order.


Order Number: K126
*Item:1175 Cook's Corer®
Qty: 4
Est. Ship Date: Jun 12, 2006
Ship to: JUSTEAN PALMER
-------------------------------------------------


To ensure the best customer service, we will send you an e-mail when
the backordered item(s) ship so that you may promptly communicate this to
your customer.

Please note: Any customer may cancel an order and obtain a refund if he
or she would prefer not to wait for shipment of the backordered item.
Should any of your customers wish to do this, please contact Solution
Center at (888) OUR-CHEF (687-2433) or [email protected]
for more information.

Sincerely,
The Pampered Chef

 

[jwpamp]

FYI, my backorder for this just shipped!

 

[lacychef]

I had a couple of the corers backordered too, and they shipped 4 days later. I received an email today stating they were shipped!

 

[pamperedalf]

I just received an email that a pair of Chef's Tongs were on backorder. Great, and it's a show that the host took almost 3 weeks to close.

 

[cmdtrgd]

At least they don't hold up the whole shipment for a backordered item!