Director Anyone Happen to Save a Copy of the March Outside Order Form?

[pamperedbecky]

I have a guest who I did an adjustment for today from a March show. She's returning the DCB (!!!??) and getting a bunch of other stuff instead. FedEx is coming to pick it up starting tomorrow. Gave her all the instructions, then she just emailed me and said she can't find the receipt. Aaaah! She's not local to me and there won't be time to send her the receipt (at least I'm assuming, although the do make 3 attempts to pick stuff up). I thought if I could email her the pdf of her receipt and the back of the outside order form to print it up on, she could transfer it to that and make it an official receipt??

But, you can't pull up the March OOF. I don't know if my idea would work, but it's my only thought. Can anyone help me? I usually don't use those outside order forms, so I never save them on my computer.

 

[jwpamp]

I have had this happen before -- I just e-mail the PDF of the receipt and don't worry about the back being on it -- I have never had HO give anyone any grief about it.

 

[pamperedbecky]

But then there's no box to write the reference number in, right? Does she just write this on there somewhere?Because she's exchanging AND getting a little bit of a refund, they told me the receipt needs to be in there.

 

[PCJenni]

I email them the receipt from P3 too and have never had a problem. Write the referene number on the receipt and on the outside of the box anywhere. It has always worked for me this way

 

[pamperedlinda]

here it is

 

[pamperedbecky]

Thanks, Linda!! You know what's funny is I NEVER save the OOF, but I happened to do a search through my files this am just in case and there it was!! So, I emailed that to her to print the pdf receipt on the back of that warranty page. I think that should work. Thanks!

 

[pamperedlinda]

Actually Becky....any OOF would have worked - the backs are all the same. You could have sent her a new receipt on a sales receipt too.....but I didn't think of that til after I hooked you up with the link...lol!

 

[pamperedbecky]

I realized that too, but thought maybe she could just write up her order by hand on the actual OOF. But then I figured it would be best if she did the official PDF on the back anyway. Thanks!