4 Cancellations in an Hour...how to Recover??

[cathyt]

It's true. I had four cancellations in an hour last night. I left a full-time job to do this business and because I HAD to leave that job for many other reasons.

Last night half of my shows cancelled in the course of an hour. Two I figured were coming and the other two were a total shock to me.

I'm beefing up my efforts to host coach with the three call system, but having trouble getting ahold of my hosts. I'm sure that either helped lead to the problem or was at least indicitave of it.

Anyway, I'm sort of shell shocked, and very dissapointed but determined to have an awesome month anyway.

Any tips to get four new bookings for this month!!

 

[pampered1224]

OM gosh! Sorry to hear that! What do you mean indicative of this? Do you mean that your host coaching calls may have caused this? If so, I can tell you this is probably not what really happened. It more than likely means simply that these people may not have been really excited about doing parties but rather, were doing it as a favor to you. So my only suggestion here is to get back to your list of 100 and back on the phone. Offer something little to entice them to book soon! Maybe a free show. You buy the ingredients and point out that this is a $15 saving to them so you can introduce your line of wares to their friends and family. I know I am doing this today as well. I want more February parties because of double points and I have only two. One tonight and one on the 13th. So I have a whole lot of time to fill!

 

[Krista Burson]

Call everyone on your lead list and let them know you just had two dates open up (your next two). And would they like to get some friends together to learn how to make a Ham N Cheese Calzone in less than 30min.

Then once those two dates are filled, do it again with the other two dates that opened up. Also, please tell me those that cancelled you rebooked for March shows.

 

[pampered1224]

You know, you could call those host back and offer them the free party to rebook this month as well! Only you know though the circumstances of them not doing their parties so that would your call.

 

[doughmama]

At my party this Friday, I'm going to ask if anyone is free the next Friday. I'll tell them that if they are, chances are some of their friends are too. I'll let them know that if they invite their friends over, I'll bring all the ingredients for a recipe and we can have an impromptu party. Sometimes last minute parties work better.Hang in there. Also send out an email to your contacts and let them know that they can order the stoneware at 20% - then make your own party.

 

[doughmama]

OM gosh! Sorry to hear that! What do you mean indicative of this? Do you mean that your host coaching calls may have caused this? If so, I can tell you this is probably not what really happened. It more than likely means simply that these people may not have been really excited about doing parties but rather, were doing it as a favor to you. So my only suggestion here is to get back to your list of 100 and back on the phone. Offer something little to entice them to book soon! Maybe a free show. You buy the ingredients and point out that this is a $15 saving to them so you can introduce your line of wares to their friends and family. I know I am doing this today as well. I want more February parties because of double points and I have only two. One tonight and one on the 13th. So I have a whole lot of time to fill!

you type faster than I do... my sentiments exactly!

 

[PCJenni]

book in close for the rest of your shows for the month. Work what you have very closely to prevent any other cancellations... use the phone not email

 

[cathyt]

OM gosh! Sorry to hear that! What do you mean indicative of this? Do you mean that your host coaching calls may have caused this?...

What I meant was the fact that I couldn't get ahold of them may have helped contribute, or at the least, it could have been an indicator to me.


I'll be on the phone today to see what I can do! And when I do have shows this month, I'll be working it to try ot get things on the books for this month...I CAN do this!!

I did have some reschedlers and some that I'm not in a hurry to rebook given the circumstances of their cancellation. I have 10 bookings on the calendar for March...and I'm happy with overbooking given what happened this month. Then again, I hope that I don't take on more than I can handle!!!

I'll let you know how it goes. Thanks everyone for the encouragement and ideas!