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I have the monthly host and guest flyers in mine...basically the flyers that are included in our Consultant News. I'll also print the 3 month flyer and place that in the front for a quick reference.
If someone WANTS to buy...can they???? I did something similar to this one Mother's Day at a Supported Living Center for their residents. I was happy to donate my time and treat the moms....but was shocked by how MANY of the residents wanted to purchase!!!!
Power Cooking...https://www.pamperedchef.com/repsonly/product_information/power_cooking.jsphttps://www.pamperedchef.com/repsonly/product_information/pc_chicken.jsp
If a customers comes to me stating a problem...yes, that is how I handle it! I would like to make that customer happy and remember me instead of a broken product! You are right though....I have NEVER give a discount when a customer has asked for one.