Strange Tracking Number for Shipped Items - Unavailable from CC? | HO Inquiry

[ChefMary412]

I had two small batter lids that needed adjustments.. both have been shipped, but there is a weird tracking number. It is extra long and I cannot see the tracking. It says that it is "unavilable" from CC not fedex?? (message pops up in CC.)

Anyone ever see this before? I wanted to check here before I bothered HO

 

[janetupnorth]

Probably USPS Priority, DHL or possibly Smartpost. Smartpost tracking connects differently through the FedEx site.What is the tracking number? (You can tell by the format whose it is).

 

[ChefMary412]

9102053557468064861071
I didn't even think of that it might be USPS since it is just two small lids.
thanks. It shipped th 16th so I was hoping to have it for my customers today. Snow probably delayed it.

 

[janetupnorth]

Yup, that is USPS: Search Results

Label/Receipt Number: 9102 0535 5746 8064 8610 71
Status: Arrival at UnitYour item arrived at 1:45 PM on December 20, 2008 in DOUGLAS, MA 01516. Information, if available, is updated every evening. Please check again later.

 

[janetupnorth]

Label/Receipt Number: 9102 0535 5746 8064 8610 71
Detailed Results:

Bullet Arrival at Unit, December 20, 2008, 1:45 pm, DOUGLAS, MA 01516
Bullet Processed, December 20, 2008, 8:00 am, SHREWSBURY, MA 01546
Bullet Shipment Accepted; December 19, 2008, 12:57 pm, SHREWSBURY, MA 01546
Bullet Electronic Shipping Info Received, December 19, 2008
Bullet Arrived Shipping Partner Facility, December 16, 2008, 6:12 pm, DES PLAINES, IL 60018

 

[ChefMary412]

Thank you! I guess it will be in my mail on Monday.

 

[PamperedDor]

Go Janet Go Janet!

 

[rlombas]

.Hi there,Thank you for reaching out about the strange tracking number for your shipped items. I can understand how frustrating it must be to not be able to track your package properly. I haven't personally seen this issue before, but I will definitely look into it for you.In the meantime, I recommend reaching out to our customer service team at HO. They will be able to assist you in tracking your package and determining why the tracking number is showing as unavailable from CC instead of FedEx. They may also be able to provide more information about the length of the tracking number.I apologize for any inconvenience this may have caused and we will do our best to resolve this issue for you as quickly as possible. Thank you for being a valued consultant and for choosing Pampered Chef.
Pampered Chef Consultant