heather223
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heather223 said:I agree and I feel the printed receipts cheaper as well. (I currently print my own order forms, so the 2 part ones seem exepensive to me! Never compared the cost thought)
BethCooks4U said:I don't know the answer but I do know that we won't be emailing the receipts, they will automatically be emailed from the program. I am hoping we can use the P3 receipts too. I don't want to have to write them out. The printed ones look so more professional and official. I have sent that question and comment into the new web too.
BethCooks4U said:The two part ones are a steal compared to the price of ink for my printer. I do print off OOF's for the host packets but I use the two part forms at my shows. Except this month - I am using an OOF I made because I wanted the FD sets on it too.
tinamaxwell said:I just submitted a show in the New Web - it was a catalog party and my host didn't get email addresses for 90% of the guests. I just spoke with the HO and there is NO way to print off receipts for customers. I am frustrated because I can't email them and because I was unaware of this, I had given my host the OOF's to fill out. Now unless I handwrite out every single person's order, they will get no receipt. And once you submit the show, there is NO way to go back and have a receipt emailed to a customer if they do have an email address....not that I have found anyway. Not trying to complain - but just giving you all a heads up. Wish I had known this before hand.
tinamaxwell said:I just submitted a show in the New Web - it was a catalog party and my host didn't get email addresses for 90% of the guests. I just spoke with the HO and there is NO way to print off receipts for customers. I am frustrated because I can't email them and because I was unaware of this, I had given my host the OOF's to fill out. Now unless I handwrite out every single person's order, they will get no receipt. And once you submit the show, there is NO way to go back and have a receipt emailed to a customer if they do have an email address....not that I have found anyway. Not trying to complain - but just giving you all a heads up. Wish I had known this before hand.
chef131doreen said:That is one of the biggest problems on the new web along with more but you need to hand write receipts for anyone with out an email address . Yes very frustrating .
heather223 said:Beth- In the new web- is there a way for us to print a show summary? (I am in the process of putting certain systems in place for my business and don't want to have to do it all over again.) TIA!
chef131doreen said:The y want e- mail addresses or phone # if you don't have the e-mail then you enter the phone [email protected]
But as we all know some we don't get either, so that is going to be hard .
They say the customer doesn't even need a receipt because they are connected to there e- mail or phone , so when they call to return somthing H.O has them on record .
Not liking that at all the we can't print a receipt or summery
BethCooks4U said:Not that I know of but I haven't tried...
ETA: You can see submitted shows so you can at least go back to them.
BethCooks4U said:Name, just name. Think about it. I bought a stone two years ago. It cracks. I call PC. They look up my name. There are two people with my name. Even if we both happened to buy a stone during that same time period, there's proof that I did buy it within the guarantee period. ...Even if they had to give the State people know where they live. The consultant search just needs a name and state why not customer search?
I used to move every two to three years and my phone number AND often email changed every time. I don't remember the old once I have to learn the new so if I had to tell them my number two years after a move good luck with that. Of course now with cell phones I guess that doesn't happen as much.
BethCooks4U said:Name, just name. Think about it. I bought a stone two years ago. It cracks. I call PC. They look up my name. There are two people with my name. Even if we both happened to buy a stone during that same time period, there's proof that I did buy it within the guarantee period. ...Even if they had to give the State people know where they live. The consultant search just needs a name and state why not customer search?
I used to move every two to three years and my phone number AND often email changed every time. I don't remember the old once I have to learn the new so if I had to tell them my number two years after a move good luck with that. Of course now with cell phones I guess that doesn't happen as much.
chefsara said:Wow! I haven't entered a show with the new format. Sounds like it is not going to be easy. Will have to be ordering more carbonless receipts. Back to the days when I used to have parties years and years ago before I became a Consultant. Will be putting in 4 shows this month (all catalog). Will have to step up earlier than I thought. Need to contact my Hosts and see if they can get emails for everyone. Then we put them into the computer with each order?
babywings76 said:So, so true.
I hope PC people who are rumored to come here and read the posts really are reading these threads.
ivykeep said:Why not enter a secondary email that you access for those customers without email (like PCCustomers@____.com) that you have access to and can then forward any email receipts you need down the road. Then you can also handle warranty issues for your customers because it is all one big customer pool and you aren't losing control.
I have numerous customers that won't give out their email addresses even if they have them and I just put them in under my secondary account (in the current system).
Yes, you can still print receipts in the new web for customers who do not have email addresses.
Yes, the receipts in the new web will be printed on the same paper as P3 receipts.
No, you can use the same paper supply for both P3 receipts and new web receipts.
Yes, you will have the option to email or print a receipt for each customer in the new web.
Yes, the format of both the printed and emailed receipts will be the same in the new web.