Commission Adjustment on Supply Orders: What's the Deal?

[flemings99]

Everytime I have placed a supply order lately, I end up with a commission adjustment on my check. What's the deal? I know, call HO. The first was in April--decided it was b/c I had ordered 2 of the breast cancer fliers and must have only gotten 1 free.

Happened again today and the reference is my last supply order. Both times 1.75. I looked at the order & I think it is the cooking show planning guide. Each time I only ordered 1 and was the only order for the month. Don't we get 1 set free each month when we order? Will call tomorrow, but just had to vent!

 

[Becca_in_MD]

I thought we got 1 free Cooking Show Planning Guide for the season, not each month. I could be wrong.

Becca

 

[flemings99]

Thanks, maybe that's the problem. You'd think the system could recognize that and not have to have an adjustment every time I order.

 

[chefann]

We do get one set of planners each month, so that shouldn't trigger an adjustment.And I ordered multiple sets of the breast cancer flyers in April without triggering an adjustment, either. Sounds like you need to give HO a call.

 

[flemings99]

We do get one set of planners each month, so that shouldn't trigger an adjustment.

QUOTE]

Talked with HO this morning. It is the show planners they are charging me back for. She's looking into it and has to get approval to refund the amount. She's thinking it won't only be me, you might look back if you've placed an order and see if you've been charged like myself.

 

[Jolie_Paradoxe]

I was adjusted....sent an email and still waiting for a reply.....guess I may need to make that call....thanks!