Problem with the salad choppers

doughmama · 10-18-2009, 08:48 PM

I love my salad choppers but have been having problems with them. The spring on the first one broke so I sent it back and got a new one. Then it happened again. Don't abuse them and hand wash them carefully. Was showing them yesterday at a party and the spring fell out and landed on the floor. Saw that the spring is out of shape. anyone else have this problem? I have had to replace two guests' choppers for the same reason.

chefsteph07 · 10-18-2009, 10:48 PM

Yup, same thing happened to me, spring fell out and I am getting a new set. Don't know what the problem is!

cookin to the top · 10-19-2009, 02:06 AM

Me too.... same story!

Ginger428 · 10-19-2009, 05:26 AM

Same here, BUT the best is they can keep getting a new one If it continues to happen....

Jolie_Paradoxe · 10-19-2009, 07:25 AM

Same story....spring pops off and the latch is loose, so it keeps getting in the way when I try and chop.

doughmama · 10-19-2009, 08:42 AM

I love them, but sending them back is a pain. Luckily I have a back up set. hope that if enough of us are having this issue, HO might look into improving the design.

Ginger428 · 10-19-2009, 09:22 AM

Quote:

Originally Posted by Jolie_Paradoxe

Same story....spring pops off and the latch is loose, so it keeps getting in the way when I try and chop.

Send them back.....

cincychef · 10-19-2009, 09:35 AM

The same thing happened to mine, when I borrowed my directors for a while it seemed like her spring was longer than mine. Maybe there was a bad batch? I have not had any problem with my new set.

laurichef · 10-19-2009, 10:26 AM

I have had the same exact problems -- spring pops out, loose latch. How many times do I have to replace them? Waiting for HO to get the hint. I mention it every time I call also.

ChefPaulaB · 10-19-2009, 11:08 AM

This is funny, it happened to my first pair, but my second pair have been great until this weekend, the spring started slipping, I am sooo sad! I use them all the time! Guess I'll be sending them back again. Luckily, I have a spare pair on hand that I bought for my son & his fiance for x-mas, I can use those and when my replacements come I'll just put those away for x-mas.

4mygirls · 11-02-2009, 02:38 PM

I have had this happen too. The first time, I was at a cooking show cutting the 20 minute chicken fajitas and I lost the spring. Talk about embarassing! I thought that it had gone into the deep dish baker with the food - but the hostess found it on her floor. Needless tosay - they got sent back. Then, my 2nd pair did it too - my husband took the spring out and kind of streched it a little - haven't had the problem since

chef tso · 11-12-2009, 06:10 PM

Not sure if this could be the reason or not, but I was told to remove the spring before putting the choppers into the dishwasher.

10-18-2009, 08:48 PM	#1
doughmama Location: NY Posts: 342 Best Show: 2800 Experience: 2 # of Shows: 105 My Mood:	Problem with the salad choppers I love my salad choppers but have been having problems with them. The spring on the first one broke so I sent it back and got a new one. Then it happened again. Don't abuse them and hand wash them carefully. Was showing them yesterday at a party and the spring fell out and landed on the floor. Saw that the spring is out of shape. anyone else have this problem? I have had to replace two guests' choppers for the same reason.

10-18-2009, 10:48 PM	#2
chefsteph07 Location: Grafton OH Posts: 2,304 Best Show: 1236 Experience: 6 # of Shows: 307 My Mood:	Re: Problem with the salad choppers Yup, same thing happened to me, spring fell out and I am getting a new set. Don't know what the problem is!

10-19-2009, 02:06 AM	#3
cookin to the top Location: So Cal Posts: 389 Best Show: $1706. Experience: 1 # of Shows:	Re: Problem with the salad choppers Me too.... same story!

10-19-2009, 05:26 AM	#4
Ginger428 Location: City Island, NY Posts: 3,894 Best Show: 1,832. Experience: 4 # of Shows: 197 My Mood:	Re: Problem with the salad choppers Same here, BUT the best is they can keep getting a new one If it continues to happen....

10-19-2009, 07:25 AM	#5
Jolie_Paradoxe Location: San Antonio Posts: 1,236 Best Show: 1658.2 Experience: 8m # of Shows: 35 My Mood:	Re: Problem with the salad choppers Same story....spring pops off and the latch is loose, so it keeps getting in the way when I try and chop.

10-19-2009, 08:42 AM	#6
doughmama Location: NY Posts: 342 Best Show: 2800 Experience: 2 # of Shows: 105 My Mood:	Re: Problem with the salad choppers I love them, but sending them back is a pain. Luckily I have a back up set. hope that if enough of us are having this issue, HO might look into improving the design.

10-19-2009, 09:35 AM	#8
cincychef Location: Cincinnati, Ohio Posts: 282 Best Show: 1615 Experience: 4 # of Shows: 214	Re: Problem with the salad choppers The same thing happened to mine, when I borrowed my directors for a while it seemed like her spring was longer than mine. Maybe there was a bad batch? I have not had any problem with my new set.

10-19-2009, 10:26 AM	#9
laurichef Location: Long Island, NY Posts: 400 Best Show: 2400 Experience: 1+ # of Shows: 120 My Mood:	Re: Problem with the salad choppers I have had the same exact problems -- spring pops out, loose latch. How many times do I have to replace them? Waiting for HO to get the hint. I mention it every time I call also.

10-19-2009, 11:08 AM	#10
ChefPaulaB Location: St. Louis, Michigan Posts: 1,357 Best Show: $1206. Experience: 1+ # of Shows: 60 My Mood:	Re: Problem with the salad choppers This is funny, it happened to my first pair, but my second pair have been great until this weekend, the spring started slipping, I am sooo sad! I use them all the time! Guess I'll be sending them back again. Luckily, I have a spare pair on hand that I bought for my son & his fiance for x-mas, I can use those and when my replacements come I'll just put those away for x-mas.

11-02-2009, 02:38 PM	#11
4mygirls Location: El Dorado, Kansas Posts: 12 Best Show: 2819.1 Experience: 1 # of Shows: 33	Re: Problem with the salad choppers I have had this happen too. The first time, I was at a cooking show cutting the 20 minute chicken fajitas and I lost the spring. Talk about embarassing! I thought that it had gone into the deep dish baker with the food - but the hostess found it on her floor. Needless tosay - they got sent back. Then, my 2nd pair did it too - my husband took the spring out and kind of streched it a little - haven't had the problem since

11-12-2009, 06:10 PM	#12
chef tso Location: Virginia Posts: 6 Best Show: Experience: # of Shows: My Mood:	Re: Problem with the salad choppers Not sure if this could be the reason or not, but I was told to remove the spring before putting the choppers into the dishwasher.

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