New feature active on CC

chefann · 06-23-2008, 07:36 PM

The new Resolve Declined Credit Card feature is up on CC!

Managing your business > My shows > Resolve Declined Payment Cards

Mine shows 2 from last year that I resolved, but not by having another card charged. Looks like I need to call HO to see if they can take them off the page.

dannyzmom · 06-23-2008, 07:41 PM

Mine shows all mine that have ever been declined since my 100th show.
But, it was nice to be able to utilize it to resolve today's issues.

Flamingo · 06-24-2008, 03:33 PM

Mine says "No declined credit cards at this time. "

dannyzmom · 06-24-2008, 03:51 PM

Quote:

Originally Posted by Flamingo

Mine says "No declined credit cards at this time. "

Lucky you!!

JAE · 06-24-2008, 10:20 PM

I shall go check mine just for the fun of it.

Dannyzmom, what does "Breezy" mean for you?

smspamperedchef · 06-24-2008, 10:23 PM

mine has no declined cards either!

wadesgirl · 06-24-2008, 10:25 PM

Quote:

Originally Posted by dannyzmom

Mine shows all mine that have ever been declined since my 100th show.
But, it was nice to be able to utilize it to resolve today's issues.

Did it tell you right away if it was resolved? I thought about checking online for my last cc issue but needed to make sure it went through that day so I just called instead.

pamperedlinda · 06-24-2008, 10:29 PM

Quote:

Originally Posted by smspamperedchef

mine has no declined cards either!

Mine too!

dannyzmom · 06-24-2008, 10:38 PM

Quote:

Originally Posted by JAE

I shall go check mine just for the fun of it.

Dannyzmom, what does "Breezy" mean for you?

I don't know - it just felt right

dannyzmom · 06-24-2008, 10:40 PM

So, I submitted a show about 2 weeks ago.
A customer's check bounced. I called HO immediately and they said show hadn;t shipped yet.
I called guest and she gave me a CC.
I called HO back and they switched her form of payment to her CC and credited me back the amount of her check.
Show shipped.
Items delivered while I was in DC.
I got a call TODAY from HO saying her CC was declined. WHAT?? Why did they ship her order if her CC was declined???
Now HO says I need to call her and resolve it.
HUH???

06-23-2008, 07:36 PM	#1
chefann Location: praying for Paige (in MI) Posts: 22,753 Best Show: 2003 Experience: 8 # of Shows: 286	New feature active on CC The new Resolve Declined Credit Card feature is up on CC! Managing your business > My shows > Resolve Declined Payment Cards Mine shows 2 from last year that I resolved, but not by having another card charged. Looks like I need to call HO to see if they can take them off the page.

06-24-2008, 03:33 PM	#3
Flamingo Location: Upper Eastern Shore, Maryland Posts: 936 Best Show: $1830+ Experience: 4+ # of Shows: 194 My Mood:	Re: New feature active on CC Mine says "No declined credit cards at this time. "

06-24-2008, 10:20 PM	#5
JAE Location: Holland MI Posts: 4,809 Best Show: 1200 Experience: 8 # of Shows: 91+ My Mood:	Re: New feature active on CC I shall go check mine just for the fun of it. Dannyzmom, what does "Breezy" mean for you?

06-24-2008, 10:23 PM	#6
smspamperedchef Location: Fort Worth, TX Posts: 1,132 Best Show: 1300 Experience: 11 # of Shows: 665 My Mood:	Re: New feature active on CC mine has no declined cards either!

06-24-2008, 10:40 PM	#10
dannyzmom Location: Shivering at the bottom of Lake Superior Posts: 9,033 Best Show: 3649 Experience: 6 # of Shows: 430 My Mood:	Re: New feature active on CC So, I submitted a show about 2 weeks ago. A customer's check bounced. I called HO immediately and they said show hadn;t shipped yet. I called guest and she gave me a CC. I called HO back and they switched her form of payment to her CC and credited me back the amount of her check. Show shipped. Items delivered while I was in DC. I got a call TODAY from HO saying her CC was declined. WHAT?? Why did they ship her order if her CC was declined??? Now HO says I need to call her and resolve it. HUH???

06-23-2008, 07:41 PM	#2
dannyzmom Location: Shivering at the bottom of Lake Superior Posts: 9,033 Best Show: 3649 Experience: 6 # of Shows: 430 My Mood:	Mine shows all mine that have ever been declined since my 100th show. But, it was nice to be able to utilize it to resolve today's issues.

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