Advice on training my team please!

kdangel518

I am a Team Leader, just signed my third recruit, a 4th on the way.

My first two recruits are good friends of mine. They both work closely with our director- weekly support calls, etc. Our director is EXTREMELY supportive of our team, she offers weekly/biweekly support calls to anyone who desires them. But I would really like to start working with my team members as well, as I hope to promote to director by the end of the year.

At this point I'm just not sure how to approach the subject with them. I am so glad that they are getting wonderful amazing support from our awesome director who we love and has been doing this for 14 years! But I don't know what they talk about, what their needs are, what their struggles are, etc. I don't know what I can help them with... I feel very out of the loop.

Granted, it's not about me, and if they would prefer to keep working with our director vs. me then by all means I would support that. But I guess I'm looking for a way to work either ALONGSIDE my director in coaching them or just be involved in their support and growth, and letting them know that I am here for that and I want to be involved as well if they want me involved!

I don't know if this makes sense, lol. If it does, any advice would be appreciated! TIA!

NooraK

There's a booklet about supporting consultants. It's in the download section, and you can also get a printed one on supply order.

DebbieJ

You need to have a conversation with your director about this and devise a plan that works for everyone.

kdangel518

Noora- Thanks, I've looked at it, but my question is more about the dynamic of how to let them know that I am also available for their support and maybe getting them in the mindset of also coming to me or at least sharing with me what they discuss with our director so I know what their needs are? I think the dynamic is a bit more odd than normal because not only are they my recruits but they are good friends.

kdangel518

Thanks Deb, I was thinking the same thing. I have a call with her tomorrow night so I think I will bring it up then and ask for her advice.

pamperedpals

I was going to say the same thing Debbie did.

You may want to suggest that you "attend" (3-way call) the call's with your recruits, so you can get a feel of where they are and what there needs are. Just a thought.

Good luck!

PCCHeather0506

I have a booklet I use as a guideline when I do my intital training. I don't have it with me, but email me if you're interested and I'll send it to you!