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Customer Care & Service Care for your Pampered Chef customers or some else will

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Old 10-13-2009, 08:27 AM   #1
 
chefcharity's Avatar
 
Location: Shelbyville, IN
Posts: 444
Best Show: 1362
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# of Shows: 195
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Default My host's mom says:

I did a show the other day and her mom could not attend (sounds like I'm lucky there) but before anyone else arrives the host tells me her mom's view on PC. That she can find every item in the catalog somewhere else and for less money.
(kinda glad mom was busy this day!)

I just looked at her and said she is probably right. - the look on her face was great! - I told her people love to copy what PC comes out with but their quality is most likely not up to par and I bet they don't carry a warranty.

So, thank you chefsuccess! Because I am pretty sure I have seen arguements for PC on here before and did not come up with this answer on my own!

Oh, the show was over $700 so the host and her friends DID NOT share the mother's views!
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Old 10-13-2009, 08:29 AM   #2
 
NooraK's Avatar
 
Location: Georgia
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Default Re: My host's mom says:

Good for you for such a great response! I'm like Meg Ryan's character in You've Got Mail, I always think of the perfect thing to say after it's all over!
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Old 10-13-2009, 08:32 AM   #3
 
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Location: Shelbyville, IN
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Default Re: My host's mom says:

ME TOO!!! that is why I was proud of myself! LOL!
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Old 10-13-2009, 09:54 AM   #4
 
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Location: NJ
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Default Re: My host's mom says:

I love your response! I don't know what gets into some people.
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Old 10-13-2009, 03:42 PM   #5
 
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Location: Denver, IN
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Default Re: My host's mom says:

Congratulations! If you haven't actually seen and held the real PC product, you have no idea how different it is.
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Old 10-13-2009, 06:57 PM   #6
 
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Location: Okinawa, Japan
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Default Re: My host's mom says:

Way to go! That was a GREAT response!!!
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Old 10-14-2009, 10:13 PM   #7
 
Location: Spring, TX
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Default Re: My host's mom says:

Great response, I have had the same problem - people telling me that they think PC is expensive and that they can find the stuff cheaper at other places...
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Old 10-15-2009, 12:30 AM   #8
 
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Location: SE Tennessee
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Default Re: My host's mom says:

My Host I just closed said she had heard that too from the same people who pay $20 for a candle that may burn a total of 10 hours or MK or Home Interiors or Jewelry parties! Now come on! I can think of a lot of things in our catalog that would last a lot longer than candles! I told her they may be able to find the item but not the quality and the guarantee like PC has. Personally the only other "vice" I have is Arbonne and I buy the makeup, shampoo, and conditioner but nothing else... I don't do the "Spa Nights" or Shows! Go on PC website, then CC, then Products & Recipes. Go nearly to the bottom of the page. There is price lists we can print alphabetically (keep one of these in my binder) and by price! I was amazed at the number of items that were $20 and under! One whole page and part of another were under $20!
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Old 10-15-2009, 11:17 AM   #9
 
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Location: NC
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Default Re: My host's mom says:

Quote:
Originally Posted by pcchefjane View Post
My Host I just closed said she had heard that too from the same people who pay $20 for a candle that may burn a total of 10 hours or MK or Home Interiors or Jewelry parties! Now come on! I can think of a lot of things in our catalog that would last a lot longer than candles! I told her they may be able to find the item but not the quality and the guarantee like PC has. Personally the only other "vice" I have is Arbonne and I buy the makeup, shampoo, and conditioner but nothing else... I don't do the "Spa Nights" or Shows! Go on PC website, then CC, then Products & Recipes. Go nearly to the bottom of the page. There is price lists we can print alphabetically (keep one of these in my binder) and by price! I was amazed at the number of items that were $20 and under! One whole page and part of another were under $20!

That's a good idea! I knew that about 65-70% of our catalog was under $20 or $25, but having a VISUAL is nice too.

From the Spring Catalog (haven't seen the Fall version- but not much changed):

Total % of Products under $10 (95 items) 27%
Total % of Products under $20 (237 items) 67%
Total % of Products under $30 (281 items) 79%

Items between $.75 & $10 95 27%
Items between $10.01 & $20 142 40%
Items between $20.01 & $30 44 12%
Items between $30.01 & $50 39 11%
Items over $50.01 35 10%

Total # of Products 355 100.00%
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