Many, many, many MANY happy returns!

Di_Can_Cook

Well, I have a big ole box of Pampered Chef items packed and ready to send off to HO. Some of them are items they've already exchanged for me that need to be returned, some are items of mine, many are items my friends had asked me to exchange for them, and two of them are chunks of stoneware being replaced for a customer who lives about 40 miles away.

Other than the stoneware, it is fine for the rest to be sent to my house, and I gave my house as the exchange address for all the items.

Do I need to craft them a lovely letter explaining all of this to them, or will they toss it along with everything else from the box?

The heaviest thing in there is the chilzanne server. The rest of the items are scrapers, turners, kitchen shears, stuff like that ...

Sheila

I'd be willing to bet that they would prefer to have a list of each item in the box with the reference number associated to each next to it vs. trying to investigate & figure out why each item is being returned.

wadesgirl

I was told in situations like that to put each item in a bag (like a ziploc bag) with the reference number on the outside of the bag.

BethCooks4U

This is exactly what I was told. You need to have each item bagged separately with it's reference number. They don't want us to combine returns but that's the comprimise they allow.

DebbieJ

This is what I do.

Grandmarita

My few experiences of combining returns has been that it takes longer for the turn-around, on replacements. I have attached labels to the returned item with the adjustment number, and then sent an itemized letter, specifying what was "wrong" with the items being returned. All replacement items were shipped to the same return address. I cannot imagine expecting them to send the replacements to several different locations.

pampered Ruth

I have sent multiples in one box before, and just put the ref # on each item and rubber banded the paper with the number on each item. Never had any problems with it.

Di_Can_Cook

I was never told to bag the items but that I should put the reference number on each. So I taped a post-it to each one.

All of them are being sent to my address except for the stoneware. Don't get me started on the stoneware owner.

Some of them are items HO has already sent me that needed to be returned.