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| Customer Care & Service Care for your Pampered Chef customers or some else will |
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| | Thread Tools |
| | #1 |
![]() ![]() Location: Independence, MO
Posts: 1,244 Best Show: 2513 Experience: 5 # of Shows: My Mood: | I tried looking back through some old posts because I KNOW I've seen this discussed, but I'm not having any luck. Several folks have had shows ship with out any (or very few) bags to put the products in. I remember there being a name of someone in the warehouse to contact....maybe Dan something???? I'm not sure. But if someone has that info, I'd really appreciate it! I have a host that got her products for her show today, a $1,300+ show and she got 5 bags. Ummmmm.....I'm thinking she's gonna need a few more!!! |
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| | #2 |
![]() ![]() Location: Pennsylvania
Posts: 3,651 Best Show: 1392 Experience: 1 # of Shows: 45 | I called HO once about this and they shipped out some bags super fast. |
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| | #3 |
![]() Location: The rolling plains of suburban Chicago
Posts: 9,895 Best Show: 2760 Experience: 3 # of Shows: 250 My Mood: | You have to contact the Solution Center. I just got a small show delivered to me and it had like 15 bags in it. Overkill! |
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| | #4 |
![]() ![]() Location: Northern WI
Posts: 15,514 Best Show: 754.59 Experience: 2 # of Shows: 57 My Mood: | Dan is the head of the warehouse, but a call to the Solution Center would be the best method. They will send the report out to the warehouse. |
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| | #5 |
![]() Location: NC
Posts: 2,141 Best Show: 768 Experience: 1+ # of Shows: 20 My Mood: | I had a show that shipped this week without the customer order slips. The host called me saying she had no way to know who ordered what. T hankfully it was a small number of guests and most only ordered 1-2 items..so I just read her the items over the phone. |
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| | #6 |
![]() ![]() Location: praying for Paige (in MI)
Posts: 22,454 Best Show: 1300 Experience: 8 # of Shows: 272 | That's why our receipts are 3-parts. There's one for the guest at the show, one for you, and one to leave with or mail to the host to put in each bag. The slips are just an aid for finding things in the boxes, but they're not a substitute for the receipts. |
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| | #7 |
![]() ![]() Location: SE Tennessee
Posts: 2,431 Best Show: 1202! Experience: 2 # of Shows: 56 My Mood: | I have a ton of bags left over each time. When it is small items, I use the gallon ziploc bags. I usually get 3 small bags and 3-9 large bags, depending on the order. Since they always give me twice as many large bags than I need, I have some left each time... I am glad I do because one order that shipped in January had no bags, no packing slips, no paperwork period! Luckily I had the receipts from each person. |
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