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Old 11-04-2009, 07:12 AM   #1
 
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Location: Lowell, MA
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Default Anyone else notice...

That the shipment status on FedEx is not updating and the warehouse is starting to experience some lag-times with shipping?

I have a supply order that says expected delivery date today, but the last update was when it left Carol Stream, IL.

Also, I have a customer who placed a web order on Saturday, and I submitted a small-ish show on Saturday, and both have said picking for about three days now. Usually web order ship within two days! I hope that they're just busy with all our pre-holiday orders and it's not that the status hasn't been updated
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Old 11-04-2009, 07:14 AM   #2
 
Location: West Michigan
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Always happens at the end of one month/beginning of another. It will be back to normal in a day or two.

over 90% of shows are submitted on the last day of the month...it creates a backlog.
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Old 11-04-2009, 07:14 AM   #3
 
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Location: Lowell, MA
Posts: 842
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Becky you are so right, I didn't even think about that! Thanks
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Old 11-04-2009, 07:16 AM   #4
 
Location: West Michigan
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YW....


Although, the site updating has been slow for a while. I often get shipment before it says it's shipped on the site!
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Old 11-04-2009, 11:46 PM   #5
 
Location: NJ
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Default Re: Anyone else notice...

I bought my mom the hwc coffee n more cups and it still says picking, my dad called to say he got the PC box today. So Fedex and HO aren't updating things right. I also got a box yesterday that still say IL as its location and expected delivery date of Oct. 31. Figure out that one!?
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