Solution Center

  1. #1
    krzymomof4's Avatar
    Join Date
    Jun 2005
    Location
    Indiana
    Posts
    1,726
    Anyone else having trouble getting through to Solution Center??

  2. #2
    whiteyteresa's Avatar
    Join Date
    Feb 2006
    Location
    Cumberland, MD
    Posts
    1,770
    My director got a busy signal last night when calling HO


  3. #3
    krzymomof4's Avatar
    Join Date
    Jun 2005
    Location
    Indiana
    Posts
    1,726
    That's what I am getting. I get as far as 1 888 and then it starts busy!!
    I really need to get ahold of them before they process a show

  4. #4

    Join Date
    Mar 2006
    Location
    Georgia
    Posts
    10,575
    I left a call back yesterday. When they called me back, I was on hold for 25 mins then I hung-up. I left another call-back this morning.

  5. #5
    DebbieJ's Avatar
    Join Date
    Oct 2005
    Location
    The rolling plains of suburban Chicago
    Posts
    10,911
    Nope, I'm on the phone with them right now. I chose to hold instead of call back and someone picked right up.

  6. #6
    StacieB's Avatar
    Join Date
    Mar 2007
    Location
    South Dakota
    Posts
    1,764
    I got quite a few busy signals last night and just tried calling back. I was then on hold forever and no opprtunity of a call back.

  7. #7
    sklay723's Avatar
    Join Date
    Oct 2007
    Location
    Sunny & (way too) HOT Florida
    Posts
    873
    I stayed on hold for over an hour last night with no luck and no callback option...requested a callback this morning and hopefully will hear back in an hour...but somehow I'm not holding my breath. I think I'll call back and then stay on hold...I need to resolve a CC issue before noon so my show will count toward the Dec. 8 commission statement...

    ***Just called in and I was on hold, but there's now a 3-4 hour wait so I was bummed...but I opted to wait and the phone was picked up and answered within a minute or so!!! Call and wait!!!
    Last edited by sklay723; 12-03-2008 at 09:20 AM.

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